Kyla Corkran
Friendswood
Summary
Driven professional with strong communication and customer service skills, seeking to leverage retail management abilities and leadership experience in a new role. Proven track record in sales, specializing in customer service, inventory management, and product knowledge. Skilled in upselling, cross-selling, and maintaining organized, attractive displays to drive sales. Strong attention to detail ensures accurate transactions and smooth shopping experience for customers. Dependable candidate with solid work ethic seeking position as Sales Associate, bringing relevant skills and knowledge to contribute effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate and Cashier
Old Navy, Gap
07.2024 - 04.2025
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Always promoted benefits of store credit cards and customer loyalty programs.
- Kept work area clean, organized and free of clutter at all times.
- Solved customer challenges by offering relevant products and services.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Encouraged customers to make additional purchases and suggested relevant items.
- Operated cash register and POS to process sales transactions and handle payments.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate and Stocker
Burlington
08.2023 - 01.2024
- During my time working at Burlington I was able to gain a lot more experience with customer service and learn the best way to be successful while working as a sales associate or cashier.
- Greeted customers warmly and offered assistance.
- I quickly became very well known for my bubbly personality and great customer service skills.
- Being a hard worker I always love to go above and beyond on all the task I was given to complete during my shift.
- Performed cleaning tasks, keeping store neat and organized.
- Answered customer questions about sizing, accessories, and merchandise care.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
Aftercare Worker
Galloway
04.2020 - 05.2023
- Demonstrated strong organizational skills, multitasking abilities and attention to detail while managing daily operations of the aftercare program.
- Maintained accurate records of student attendance, behavior incidents and progress reports.
- Initiated age-appropriate games and activities designed to promote physical activity among students.
- Trained new staff members on policies and procedures related to aftercare services.
- Created an inviting atmosphere by displaying artwork created by students throughout the facility.
- Provided aftercare services to children aged 5-12, including helping with homework, providing emotional support and engaging in recreational activities.
- Assisted with mealtime preparation and ensured that all dietary restrictions were being met.
- Collaborated with teachers to monitor student progress.
- Communicated with children's parents and guardians about daily activities, behaviors, and related issues.
Server and Hostess
Between Us Tea Room
09.2018 - 02.2020
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Described ingredients and cooking methods to explain preparation of various food items.
- Informed customers of daily specials.
- Assisted with training new wait staff members to ensure proper procedures were followed at all times.
- Memorized frequent customer preferences to build relationships and loyalty.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
Hostess and Server
Gina's
03.2017 - 05.2018
- Assisted in seating guests and managing the wait list.
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Communicated clearly with servers regarding guest needs or requests.
- Presented positive first impression of establishment's high standards by delivering exceptional service.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Pearland, TX07-2026
Associate of Science - Nursing
San Jacinto College
Pasadena, TX06-2022
High School Diploma -
Friendswood High School
Friendswood, TX05-2018
Skills
- Exceptional customer service
- Excellent communication skills
- Promotional support
- Time management
- Teamwork and collaboration
- Retail Sales
- Stocking and receiving
- Retail Management
- Cash register operation
- Problem Resolution
- Leadership Experience
- Reliable and punctual
Certification
- CPR Certification
- First-Aid Certification
Languages
English
Native or Bilingual
Timeline
Sales Associate and Cashier
Old Navy, Gap
07.2024 - 04.2025
Sales Associate and Stocker
Burlington
08.2023 - 01.2024
Aftercare Worker
Galloway
04.2020 - 05.2023
Server and Hostess
Between Us Tea Room
09.2018 - 02.2020
Hostess and Server
Gina's
03.2017 - 05.2018
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
San Jacinto College
High School Diploma -
Friendswood High School
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