Kyla Daniels
Aurora,IL
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
I am also an Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
ShipBob
Aurora Illinois
06.2024 - Current
- Coordinated inventory management and ensured accurate stock levels for efficient operations.
- Mentored new associates on safety protocols and operational best practices.
- Implemented process improvements that enhanced workflow efficiency within the warehouse.
- Collaborated with team members to optimize shipping procedures and reduce turnaround times.
- Trained staff on inventory tracking systems, improving data accuracy and reporting efficiency.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Crew Member
Andy’s frozen custard
Aurora, IL
02.2023 - 01.2024
- Interacted pleasantly with guests to deliver quality customer service.
- Answered phone calls promptly to provide accurate information about menu items or prices. I would also make and sell the food
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Directed patrons to restrooms and other amenities within facility.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained an organized work area to ensure efficient operations.
- Maintained safe food handling practices to prevent germ spread.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
Server
Twin Peaks
Wheaton, Illinois
01.2022 - 01.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stayed informed about daily specials, new menu items, promotions.
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
Waubonsie Valley Highschool
Aurora, IL05-2023
Skills
- Cooking
- Point-of-sale transactions
- State regulations
- Inventory restocking
- Cleaning
- Teamwork and collaboration
- Table resetting
- Multitasking and organization
- Customer service
- Cleaning and sanitizing
- Safe food handling
- Taking orders
- Food running
- Store opening and closing
- Packaging and labeling
- Problem-solving
- Team collaboration
- Attention to detail
- Lifting and sorting
- Labeling and boxing
Timeline
Warehouse Associate
ShipBob
06.2024 - Current
Crew Member
Andy’s frozen custard
02.2023 - 01.2024
Server
Twin Peaks
01.2022 - 01.2023
High School Diploma -
Waubonsie Valley Highschool