Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Davis

RIdgeland,MS

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem- solving and planning. Ready to make an immediate contribution to an organization. Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage abilities to successfully fill the vacancy at a company. Frequently praised as hardworking by peers, can be relied upon to help a company achieve its goals. Excellent communication and computer skills.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Panera Bread
Ridgeland, MS
07.2020 - Current
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Increased customer loyalty and retention.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Communicated with customers and team members to solve problems.
  • Maintained and updated security protocols for front desk operations.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.

Volunteer

Mississippi Children's Museum
Jackson , MS
09.2021 - 05.2022
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Coordinated and managed volunteer activities for community service projects.
  • Created educational materials to convey important information to service recipients.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Planned and guided age-appropriate tasks like reading and crafts.
  • Promoted good behavior with positive reinforcement methods.
  • Encouraged children to develop healthy social and emotional skills.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Liaised with parents and guardians to discuss child progress.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Volunteer

Bolivar County Council On Aging
Cleveland, MS
10.2017 - 05.2019
  • Managed filing system, entered data and completed other clerical tasks.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Processed and verified invoices to secure accuracy of billing information.

Education

Bachelor of Science - Psychology

Jackson State University
Jackson, MS
04.2023

Skills

  • Maintain Systems
  • Quality Control
  • Team Monitoring
  • Collaboration
  • Interpersonal Skills
  • Creativity
  • Talk Therapy
  • Positive Reinforcement Strategies
  • Mental Health Wellness
  • Therapeutic Exercise
  • Constructive Feedback
  • Organizational Optimization

Timeline

Volunteer

Mississippi Children's Museum
09.2021 - 05.2022

Cashier Team Lead

Panera Bread
07.2020 - Current

Volunteer

Bolivar County Council On Aging
10.2017 - 05.2019

Bachelor of Science - Psychology

Jackson State University

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Kyla Davis