Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Volunteer

Kyla Dingman

Lacona,NY

Summary

Dynamic and dedicated professional with 20 years of volunteer experience at NRCIL, excelling in effective team collaboration and problem-solving.

Proven ability to enhance patient care as a CNA at Waters of Winchester, utilizing strong communication skills and attention to detail to foster a supportive environment. Committed to promoting well-being and community engagement.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

15
15
years of professional experience

Work History

Volunteer

NRCIL
03.2010 - 02.2025

I volunteered at this facility for 20 years and in that 20 years these are some of the things i was trained to do.


  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Provided emotional support and companionship to elderly in community home.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Decreased facility downtime through efficient cleaning and maintenance of equipment.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Confidentiality training
  • Love and logic training

CNA

Waters of Winchester
11.2021 - 01.2022

I worked as a CNA at this facility i took my training and due to covid i could not contain my boards these are some things my job title contained

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.

Landscaper

Trust Nursery
12.2015 - 12.2015

During the Christmas season i sometimes get called into help these are some of the things i do and some things i know how to do.

  • Bailing of Christmas trees for removal
  • Loading for transport
  • identify good from bad trees for customers
  • communications skill with co works
  • Enforced correct use of safety equipment and compliance with company safety policies.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Maintained gardening tools by replacing blades and fluids.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Inspected gardens for pests, weeds and diseases.
  • Developed and implemented strategies for water conservation.

Laborer

Northland Motors
02.2010 - 06.2011

due to unfortunate circumstances i was not here long until they moved to Tennessee

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Assisted team members with tasks that require group effort.
  • Increased productivity with effective communication and collaboration among team members.
  • Notified supervisors of defective equipment or material.
  • Performed quality checks on products and materials to identify any defects.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.

Education

CNA Training -

Sandy Sullivan
Tullahoma
11-2021

GED -

Boces
Pulaski, NY
10-2014

Skills

  • Enthusiastic Demeanor
  • Effective Team Collaboration
  • Efficient Organizer
  • Problem-solving
  • Self-awareness
  • Motivational skills
  • Creativity enhancement
  • Performance assessment
  • Motivational strategies
  • Attention to detail
  • Clear communication
  • Decision-making
  • Data entry
  • Relationship building
  • Verbal and written communication
  • Labor relations
  • Friendly, positive attitude
  • Computer Skills
  • Work ethic
  • Hands-on learner
  • Nursing
  • Reliable
  • Time Management
  • Team Player

Accomplishments

  • Achieved CNA by completing Patient Care with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of NRCIL in the development of many skills to become a team player and learn different computer skills and work ethics.
  • I have had many accomplishments in these jobs that have made me a team player and easy going.

Languages

English
Full Professional

Interests

  • Volunteering
  • Outdoor Recreation
  • Gardening
  • Kayaking
  • Hiking
  • Camping
  • Hunting
  • Fishing
  • Woodwork
  • Building
  • Cooking
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

CNA

Waters of Winchester
11.2021 - 01.2022

Landscaper

Trust Nursery
12.2015 - 12.2015

Volunteer

NRCIL
03.2010 - 02.2025

Laborer

Northland Motors
02.2010 - 06.2011

CNA Training -

Sandy Sullivan

GED -

Boces
Kyla Dingman