Kyla Gilbert
Murphy,NC
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Biller
EMS Revenue Systems INC.
02.2022 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
PDI Technician
RV Wholesalers
09.2020 - 07.2023
- Inspected all new RV's to ensure that all systems and components were operating properly or repaired
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Streamlined repair processes for increased efficiency and quicker service turnaround times.
- Optimized workflow within the shop by effectively prioritizing tasks based on urgency and complexity of repairs needed.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
LPN Office Nurse
Dr. Rehaman and Lima Memorial Hospital
06.2012 - 06.2020
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
Education
Certificate of Nursing - Nursing
Rhodes State College
Lima, OH05.2012
High School Diploma -
Columbia Central High School
Brooklyn, MI06.1991
Skills
Insurance Claims
Insurance Billing
Medical Billing
Electronic Claims
HIPAA Compliance
Insurance Verification
Certification
- Certified Licensed Practical Nurse - 2012-2015
Timeline
Medical Biller
EMS Revenue Systems INC.
02.2022 - Current
PDI Technician
RV Wholesalers
09.2020 - 07.2023
LPN Office Nurse
Dr. Rehaman and Lima Memorial Hospital
06.2012 - 06.2020
Certificate of Nursing - Nursing
Rhodes State College
High School Diploma -
Columbia Central High School
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