Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
SalesAssociate

Kyla Griffith

Satellite Beach,FL

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Regional Sourcing Partner for MA/CT

Aveanna Healthcare
05.2023 - Current
  • Identified appropriate marketing channels and target customers for campaigns
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience
  • Advertised job opportunities on social media platforms and job boards
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process

Client Services Supervisor

Aveanna Healthcare
05.2022 - 05.2023
  • Conducted training and mentored team members to promote productivity and commitment to friendly service
  • Created customer support strategies to increase customer retention
  • Monitored metrics and developed actionable insights to improve efficiency and performance
  • Provided leadership, guidance and support to staff members
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Participated in community events to promote services and engage with public

Unit Coordinator

Deborah Heart And Lung Center
09.2021 - 12.2022
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
  • Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
  • Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.

Operations Manager

Aveanna Healthcare
03.2022 - 05.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Center Director

Code Ninjas
09.2020 - 09.2021
  • Fostered caring and safe environment for children and parents.
  • Cultivated and strengthened relationships with children and families.
  • Kept facility in compliance with all applicable standards and laws.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Sparked imagination, built self-esteem and helped children make exciting discoveries daily.

Teaching Assistant

Childhood Development Center
Wrightstown, NJ
10.2018 - 12.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Teacher Assistant

Just Childreen Greentree
Mount Laurel, NJ
08.2017 - 09.2018
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Supervised recess, lunch and daily student intake and dismissal.

Education

Bachelor of Science - Health/Health Care Administration/ Management

Strayer University
Washington, DC
09.2020

Mansfield Frontier High School
Mansfield, TX
06.2012

Skills

  • Contract Management
  • Employee Support
  • Correcting Submissions
  • Forecast Employment Needs
  • Phone Inquiries
  • Applicant Screening
  • Schedule Management
  • Operational Efficiency
  • Clerical Support

Certification

Administrative Assistant/Secretary

Additional Information

  • 2022 Q3 CSS of the Quarter 2022
  • December Northeast Region Wincintive Winner
  • 2023 March CSS of the Month

Timeline

Regional Sourcing Partner for MA/CT

Aveanna Healthcare
05.2023 - Current

Client Services Supervisor

Aveanna Healthcare
05.2022 - 05.2023

Operations Manager

Aveanna Healthcare
03.2022 - 05.2022

Unit Coordinator

Deborah Heart And Lung Center
09.2021 - 12.2022

Center Director

Code Ninjas
09.2020 - 09.2021

Teaching Assistant

Childhood Development Center
10.2018 - 12.2019

Teacher Assistant

Just Childreen Greentree
08.2017 - 09.2018

Bachelor of Science - Health/Health Care Administration/ Management

Strayer University

Mansfield Frontier High School

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Kyla Griffith