Kyla Griffith
Satellite Beach,FL
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Sourcing Partner for MA/CT
Aveanna Healthcare
Remote
05.2023 - Current
- Identified appropriate marketing channels and target customers for campaigns
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
- Advertised job opportunities on social media platforms and job boards
- Assisted with onboarding and orientation of new hires to expedite acclimatization process
Client Services Supervisor
Aveanna Healthcare
Toms River
05.2022 - 05.2023
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Created customer support strategies to increase customer retention
- Monitored metrics and developed actionable insights to improve efficiency and performance
- Provided leadership, guidance and support to staff members
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Participated in community events to promote services and engage with public
Unit Coordinator
Deborah Heart And Lung Center
09.2021 - 12.2022
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
Operations Manager
Aveanna Healthcare
Toms River, NJ
03.2022 - 05.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Center Director
Code Ninjas
Robbinsville, NJ
09.2020 - 09.2021
- Fostered caring and safe environment for children and parents.
- Cultivated and strengthened relationships with children and families.
- Kept facility in compliance with all applicable standards and laws.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed and implemented emergency response plans for disasters, security issues and injuries.
- Sparked imagination, built self-esteem and helped children make exciting discoveries daily.
Teaching Assistant
Childhood Development Center
Wrightstown, NJ
10.2018 - 12.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Teacher Assistant
Just Childreen Greentree
Mount Laurel, NJ
08.2017 - 09.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Completed daily reports, meal count sheets, and attendance logs.
- Provided one-on-one and group-based learning support focused on student progress.
- Supervised recess, lunch and daily student intake and dismissal.
Education
Bachelor of Science - Health/Health Care Administration/ Management
Strayer University
Washington, DC09.2020
Mansfield Frontier High School
Mansfield, TX06.2012
Skills
- Contract Management
- Employee Support
- Correcting Submissions
- Forecast Employment Needs
- Phone Inquiries
- Applicant Screening
- Schedule Management
- Operational Efficiency
- Clerical Support
Certification
Administrative Assistant/Secretary
Additional Information
- 2022 Q3 CSS of the Quarter 2022
- December Northeast Region Wincintive Winner
- 2023 March CSS of the Month
Timeline
Regional Sourcing Partner for MA/CT
Aveanna Healthcare
05.2023 - Current
Client Services Supervisor
Aveanna Healthcare
05.2022 - 05.2023
Operations Manager
Aveanna Healthcare
03.2022 - 05.2022
Unit Coordinator
Deborah Heart And Lung Center
09.2021 - 12.2022
Center Director
Code Ninjas
09.2020 - 09.2021
Teaching Assistant
Childhood Development Center
10.2018 - 12.2019
Teacher Assistant
Just Childreen Greentree
08.2017 - 09.2018
Bachelor of Science - Health/Health Care Administration/ Management
Strayer University
Mansfield Frontier High School