Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kyla Ha

Louisville,KY

Summary

I am a 22 year old female. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others. I am a mother to one. she is my everything i take pride on what i do as a mother and in general because I am a hard worker. i am Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer/patients a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Package Handler

UPS
Louisville, KY
07.2021 - 01.2024
  • Inspected packages for damages or defects and recorded any issues found.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Organized packages according to type, size, destination, and other specifications.
  • Handle packages with care

Tech

Marty's Orchid House
Louisville, KY
05.2022 - 07.2022
  • Developed lesson plans and activities to engage children in learning.
  • Conducted assessments of student performance and progress.
  • Created a positive, nurturing environment for young students.
  • Supervised children during mealtimes, playtime, and other activities.
  • Encouraged creativity through art projects and storytelling.
  • Assisted with toilet training and diaper changing when necessary.
  • Provided guidance on social development issues such as sharing, following directions.
  • Taught basic language skills including reading readiness, phonics, writing.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Taught children foundational skills in colors, shapes and letters.
  • Implemented hands-on, play-based strategies for experiential learning.

Pharmacy Technician

Walgreens
Louisville, KY
12.2021 - 03.2022
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Verified prescriptions and drug labels, documents and packages.

Cashier Team Lead

Valu Market Iroquois Manor
Louisville, KY
12.2019 - 03.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Monitored cashier performance, providing feedback as needed.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Assisted customers with locating items within the store when requested.
  • Developed strong working relationships with team members to foster collaboration.
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Counted and balanced cashier drawers.

Education

Cna - CNA

Health Careers Training Institute
1939 Goldsmith Lane
09-2024

High School Diploma -

Central Academy High School
1130 W Chestnut Street
05-2021

Some College (No Degree) - Nursing

Jefferson Community And Technical College
Louisville, KY

Skills

  • Package scanning
  • Packaging
  • Supply Restocking
  • Prescription Filling
  • Basic Life Support
  • Compassion and Empathy
  • Patient Care
  • Vital signs monitoring
  • Collecting specimens
  • Vital sign recording
  • Compassionate
  • Certified in CPR/AED
  • communications
  • observant
  • leading

Accomplishments

  • certificate of completion CNA
  • high school Diploma

Languages

English
Professional
Vietnamese
Professional

Timeline

Tech

Marty's Orchid House
05.2022 - 07.2022

Pharmacy Technician

Walgreens
12.2021 - 03.2022

Package Handler

UPS
07.2021 - 01.2024

Cashier Team Lead

Valu Market Iroquois Manor
12.2019 - 03.2021

Cna - CNA

Health Careers Training Institute

High School Diploma -

Central Academy High School

Some College (No Degree) - Nursing

Jefferson Community And Technical College

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