Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kyla Hudson

Statesboro,GA

Summary

Dynamic retail associate with a positive attitude and strong customer service skills, recognized for enhancing customer satisfaction at Goodwill Inc. Proven ability to manage client relationships and maintain a clean, organized environment. Adaptable and dependable, with a flexible schedule and first aid knowledge, ensuring a safe and enjoyable shopping experience.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Reliable Early Morning Stocker excellent with greeting customers and assisting with locating, selecting and loading store merchandise. Skilled in labeling products and stocking correctly. Hardworking and methodical worker with 4 years of experience.

Overview

8
8
years of professional experience

Work History

Retail Associate

Goodwill Inc
12.2024 - 05.2025
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.

Pet Sitter

Abigail Walker
02.2025 - Current
  • Managed pet safety and wellness in owner's absence by securing property and removing items that could make pets sick.
  • Communicated professionally with pet owner via phone, email, and text.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Gave medication to pets following guidelines from owners.
  • Followed pet care instructions for dietary needs and medication regimens.

Seasonal Early Morning Stocker

Michaels Craft Store
10.2022 - 12.2022
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Helped customers locate desired items.
  • Distributed and stocked merchandise throughout store while caring for store equipment.
  • Stocked shelves and storage areas with correct products.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Checked and pulled defective or expired products from shelves.

Volunteer

DEEP
08.2017 - 06.2023
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Created educational materials to convey important information to service recipients.
  • Led group discussions and activities to meet different community needs.
  • Facilitated community outreach to expand participation and support.

Education

Bachelor of Arts - English

Georgia Southern University
Statesboro, GA
05-2028

Skills

  • Positive attitude
  • Calm demeanor
  • Verbal and written communication
  • Clean background check
  • Schedule coordination
  • Emergency preparedness
  • Client communication
  • Flexible schedule
  • Schedule adherence
  • Adaptability and dependability
  • First aid knowledge
  • Customer service
  • Regular availability
  • Client relationship management
  • Honest and trustworthy

Languages

English
Native or Bilingual
Swedish
Professional Working
French
Elementary
Czech
Elementary

Timeline

Pet Sitter

Abigail Walker
02.2025 - Current

Retail Associate

Goodwill Inc
12.2024 - 05.2025

Seasonal Early Morning Stocker

Michaels Craft Store
10.2022 - 12.2022

Volunteer

DEEP
08.2017 - 06.2023

Bachelor of Arts - English

Georgia Southern University

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