Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Kyla Jones

Nashville,TN

Summary

Dedicated and versatile professional with the experience of animal care, customer service, and retail. working in fast-paced environments, managing different varieties of problem solving, while maintaining great service.


Kennel/Doggy Daycare Assistant at Go dog, skilled in maintaining a safe and clean environment while fostering positive relationships with families. Expert in health and safety protocols, utilizing creative problem-solving and effective communication to enhance dog behavior and social development. Committed to ensuring a nurturing atmosphere for all pets and parents.

Retail experience brought organization to a new level. Making sure the store was maintained great and customers were welcome.


Restaurant runner had many different jobs inbetween. Which made my work ethic grow in all directions. Learning to handle all situations without the bare-minimum. Time management became great for knowing when/what to prioritize along with problem solving to handle challenges.

Overview

5
5
years of professional experience

Work History

Kennel/ Doggy Daycare Assistant

Godog
12.2021 - 06.2024
  • Maintained clean, neat and hazard-free areas to protect dogs, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of dogs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Communicating with coworkers and upper management to insist everyone to be on the same page

Retail Sales Associate

HomeGoods
01.2020 - 01.2021
  • I engaged with customers and helped out with anything they needed as much as I could
  • I gained communication skills and problem solving by smooth operations and minimal stress on the team
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.

Food Service Worker

Chaffins Barn
03.2019 - 03.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Great experience working with people who made sure customers felt welcome and comfortable by handling any complaints or wrongs professionally
  • I delivered excellent customer service ensuring all guess meet their expectations

Education

Hillwood
Nashville, TN

Skills

  • Cleaning and sa
  • Health and safety
  • Communication
  • Social development
  • Activities planning
  • Creative thinking
  • Problem-solving
  • Conflict resolution
  • Attention to detail

Accomplishments

Maintained animal care, ensuring health, cleanliness, and well-being of animals

Built strong communication with staff, owners, and improving customer satisfaction

Provided extra help and support when times are needed

Improved cleaning/ tasks operations to help maintain stress



Interests

  • Experimenting with different types of jobs to expand my skills and techniques
  • Being open mined will all types of work and communication with different people
  • Learning to get through difficult obstacles and test myself with growing situations
  • Exploring various forms of art to nurture creativity and personal growth

Timeline

Kennel/ Doggy Daycare Assistant

Godog
12.2021 - 06.2024

Retail Sales Associate

HomeGoods
01.2020 - 01.2021

Food Service Worker

Chaffins Barn
03.2019 - 03.2020

Hillwood

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Kyla Jones