Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyla Keeney

Bloomingburg,NY

Summary

Emergency medical professional with a proven track record in high-pressure environments, where critical thinking and emergency response skills ensured optimal patient care.

Qualified individual with knowledge in providing critical care and life-saving interventions.

Proven ability to perform well in high-pressure situations, ensuring patient safety and well-being.

Highly collaborative team player, adaptable to changing circumstances, and focused on achieving optimal outcomes.

Skilled in patient assessment, emergency response, and medical documentation.

While working with patients, behavioral crisis management and excellent de-escalation skills were provided.

Known for reliability, quick decision-making, and calm demeanor under stress.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Personal Assistant to the Owner

Calandra's Bakery
01.2022 - 11.2024
  • Responded to emails and other correspondence
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.

EMT-Basic

Ambulnz
07.2022 - 07.2023
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Assessed patient conditions, maintaining calm demeanor in urgent situations.
  • Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
  • Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

Host

Sapphire NYC
01.2018 - 07.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Developed rapport with regular patrons to foster sense of community within establishment.

Waitress

El Meson De Barajas
10.2016 - 01.2018
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Store Manager

Express
10.2014 - 09.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.

Residential Care Aide

Elant at Goshen
01.2013 - 11.2014
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained detailed documentation of resident observations, behaviors, and progress toward goals.
  • Ensured safety and well-being by conducting regular room checks, bed positioning, and vital sign monitoring.
  • Reduced fall risks with careful observation, mobility assistance, and proper use of adaptive equipment.
  • Handled emergency situations calmly and efficiently while following established protocols for crisis interventions or medical emergencies.
  • Contributed to a positive living environment by maintaining cleanliness standards throughout the facility.
  • Enhanced patient comfort through meticulous attention to personal hygiene and grooming needs.
  • Managed challenging behaviors effectively through non-confrontational approaches such as redirection or de-escalation techniques when necessary.

Education

High School Diploma -

Penn Foster
Pennsylvania, PA
07-2011

Skills

  • Basic life support
  • Problem-solving
  • Time management
  • Patient care
  • Critical thinking
  • Calm under pressure
  • Decision-making
  • Safety protocols
  • Conflict resolution
  • Emergency response
  • Stress management
  • Direct patient care

Certification


  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT)
  • BLS

Timeline

EMT-Basic

Ambulnz
07.2022 - 07.2023

Personal Assistant to the Owner

Calandra's Bakery
01.2022 - 11.2024

Host

Sapphire NYC
01.2018 - 07.2022

Waitress

El Meson De Barajas
10.2016 - 01.2018

Store Manager

Express
10.2014 - 09.2016

Residential Care Aide

Elant at Goshen
01.2013 - 11.2014

High School Diploma -

Penn Foster

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Kyla Keeney