Hi, I’m
Kyla Lewis
Queens,NY
Summary
Performance-driven professional, organized and reliable. Eager to acquire new skills and proactively pursue fresh challenges.
Overview
10
years of professional experience
Work History
The Pace Companies
Construction Estimator
10.2022 - 10.2023
Job overview
- Increased project accuracy by diligently reviewing plans and specifications for construction projects.
- Streamlined bidding process by managing multiple subcontractor quotes and ensuring timely submissions.
- Reduced estimation errors through thorough site visits and consultations with clients and architects.
- Collaborated effectively with project teams to ensure smooth transitions from estimating to construction phases.
- Conducted post-project analyses to identify areas of improvement in future estimates, minimizing discrepancies between actual costs and initial projections.
Manhattan Bridge Capital
Loan Initiator
04.2021 - 10.2022
Job overview
- Prospected and analyzed leads, amassing potential loan candidates, securing candidate meetings, overseeing application process and distributing funds and securing interest
- Improved overall customer satisfaction by providing timely updates on loan statuses and addressing concerns promptly.
- Developed strong relationships with external partners, including realtors and title companies, which contributed to positive outcomes for clients.
- Managed a diverse pipeline of loans, prioritizing tasks based on deadlines and complexity of cases.
Apollo Jets
Office Manager
03.2018 - 04.2020
Job overview
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Implemented, maintained and updated filing systems for paper and electronic documents.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated special projects and managed schedules.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Self-employed
Private Pet Sitter
01.2014 - Current
Job overview
- Provide in-home pet care services for multiple clients, accommodating stays of varying durations as needed.
- Handle emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Maintain clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Demonstrate reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offer additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Exhibit professionalism and discretion when working with high-profile clients, respecting their privacy while providing exceptional care for their pets.
- Expanded clientele base through effective marketing strategies such as social media promotion and networking within local pet owner communities.
- Gained repeat business through exceptional customer service and genuine compassion for animals in my care.
Ruby & Jack's Doggy Shack
Manager
03.2014 - 01.2018
Job overview
- Dynamic Team Leadership- Drove productivity and engagement through effective management, utilizing role assessments and leading by example to inspire peak performance.
- Timely Execution of Varied Responsibilities- Demonstrated proficiency in accomplishing diverse tasks promptly and within established timeframes..
- Animal Transport Logistics -Orchestrated the movement and logistics for cat and dog transportation, optimizing routes and ensuring timely arrivals.
- Ensured Smooth New Hire Assimilation- Implemented a structured onboarding program encompassing training sessions and detailed new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Education
Dowling College, Oakdale, NY
International Business Management Studies
05.2016
Skills
- Creative Direction
- Client Relationship Management
- Strong Analytical Skills
- Event Coordination
- Issue Resolution
- Office Management
- Strategic Planning
- Excellent Oral/Written Communication
- Budget Development
- Multicultural Marketing
- Cost Estimation
Timeline
Construction Estimator
The Pace Companies
10.2022 - 10.2023
Loan Initiator
Manhattan Bridge Capital
04.2021 - 10.2022
Office Manager
Apollo Jets
03.2018 - 04.2020
Manager
Ruby & Jack's Doggy Shack
03.2014 - 01.2018
Private Pet Sitter
Self-employed
01.2014 - Current
Dowling College
International Business Management Studies
Additional Information
Event Coordinator
A dedicated and enthusiastic event planner with a passion for creating memorable experiences and delivering exceptional events. I've planned, organized, and executed a wide range of events to meet organizational objectives and exceed client expectations. Known for Implementing innovative event enhancements, having a meticulous attention to detail, and effective communication skills to every project with attendance ranging from intimate gatherings to large-scale functions.
Key Achievements:
- Garnered new clientele and fostered repeat business through exceptional event execution, understanding their unique event visions, achieving and often surpassing attendance and financial targets.
- Managed logistics, vendor coordination, budget adherence, and guest satisfaction, ensuring each event's success and memorable experience for attendees.
Highlights:
- Planned and executed events such as 2nd, 30th and 60th birthday celebrations, specific goal fundraisers, church community "back to school" giveaways, wedding receptions, bridal showers, bachelorette/bachelor parties, engagement parties, virtual movie nights, health and wellness seminars, hybrid events, beach BBQs, picnics, fire-pit gatherings, tailgate parties, playoff gatherings, Super Bowl parties, holiday celebrations, anniversary parties, and debut parties.
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