Kyla Maclean
Tucson,AZ
Summary
Enthusiastic liberal arts professional, decisive leader and calm multi-tasker with background as professional. Driven to educate others and promote technology use in library settings. Accurately prioritizes tasks, maintains collections, and locates hard-to-find materials.
Overview
4
4
years of professional experience
Work History
Researcher
St. Lucie Appraisal Company
Tucson, AZ
03.2024 - Current
- Made calls to various car dealerships inquiring about trade-in loss
- Entered in quotes into worksheets that later are used in appraisals
- Experience with excel and stamps.com to make shipping labels for business cards
- Handled fixing any attorney issues
- Customer service inquiries about their appraisals
Library Page
Kirk Bear Canyon Library
Tucson, Arizona
11.2022 - 01.2025
- Organizing various parts of the store
- Being responsible for putting circulated books on the shelves, taking them off and packaging them into crates to send off
- Cleaning and closing duties such as turning off lights, closing down registers, locking doors and end of the day cleaning
- Customer service experience in directing customers to various parts of the library and helping them navigate computers and printers
- Attended meetings with supervisors to discuss operational issues or concerns.
- Organized book carts, maintained collections, and re-shelved books.
- Inspected returned items for damage or missing parts before checking them back in.
- Implemented and helped manage summer reading program for children.
Crew Member
McDonald's
Tucson, Arizona
04.2021 - 08.2021
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Presented orders to guests within anticipated service times.
- Resolved customer complaints in a professional manner.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Stocked shelves and cases with new or transferred items.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Brewed and served coffee and tea with preferred add-ins.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Tanque Verde High School
Tucson, AZ05-2022
Associate in Liberal Arts - Psychology
Pima Community College
Tucson, AZSkills
Team Collaboration
Fast worker
Personable and Friendly
Motivated
Timeline
Researcher
St. Lucie Appraisal Company
03.2024 - Current
Library Page
Kirk Bear Canyon Library
11.2022 - 01.2025
Crew Member
McDonald's
04.2021 - 08.2021
High School Diploma -
Tanque Verde High School
Associate in Liberal Arts - Psychology
Pima Community College