Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Maynard

Marysville,WA

Summary

Professional with commitment to excellence and track record in managing operational efficiency. Known for driving team collaboration and consistently achieving goals. Reliable and adaptable, with focus on maintaining high standards and fostering positive workplace culture.

Overview

15
15
years of professional experience

Work History

Person in Charge

Fred Meyer
06.2008 - 07.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Set overall vision and provided team leadership.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Reduced turnover rates by cultivating a positive work environment that encouraged teamwork and open communication.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Sales Associate

Fred Meyer
05.2007 - 07.2022
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Managed efficient cash register operations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Marysville Pilchuck Highschool
Marysville, Wa
06-2007

Skills

  • Effective Leadership
  • Team Management
  • Staff Development
  • Motivation Skills
  • Goal-Oriented
  • Project Management
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management

Timeline

Person in Charge

Fred Meyer
06.2008 - 07.2022

Sales Associate

Fred Meyer
05.2007 - 07.2022

High School Diploma -

Marysville Pilchuck Highschool

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Kyla Maynard