Kyla McDonald
Brooklyn,NY
Summary
Dedicated professional with a proven track record at New York Foundling, adept in personal care and fostering supportive environments. Excelled in teamwork, problem-solving, and personal hygiene assistance, enhancing client well-being. Skilled in CPR, showcasing reliability and professionalism. Achieved significant improvements in client health and satisfaction.
Overview
19
19
years of professional experience
Work History
DSP
New York Foundling
09.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
Paraprofessional
Preferred Home Care of New York
08.2023 - 06.2024
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Helped teachers manage bus loading and unloading.
- Fostered positive learning environment, managing classroom behavior effectively.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Engaged with students during extracurricular activities, supporting their interests beyond classroom.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Took student to school and home by way of school bus to ensure safety.
Cashier
New York City College of Technology
06.2012 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Prepared or helped with cooking or grilling when understaffed.
Head Cashier
Shea Stadium
04.2006 - 09.2011
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Led opening and closing procedures and conducted cashier drops.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Preparation of foods, and serving.
- Checking identification to ensure all customers purchasing alcoholic beverages are of age.
Education
GED -
General Equivalency Diploma
Brooklyn, NY05-2000
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- CPR certification
- Active listening
- Personal hygiene assistance
- Cooking meals
- Housekeeping
- Household cleaning
- Bedside manner
- Personal care worker
- Documentation and recordkeeping
- Professionalism
Timeline
DSP
New York Foundling
09.2024 - Current
Paraprofessional
Preferred Home Care of New York
08.2023 - 06.2024
Cashier
New York City College of Technology
06.2012 - 03.2016
Head Cashier
Shea Stadium
04.2006 - 09.2011
GED -
General Equivalency Diploma
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