Kyla McIver
Kinston,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nursing Assistant 2
UNC Lenoir Health Care
Kinston, NC
07.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Sales Associate
Rainbow Shops
Goldsboro, NC
12.2022 - 07.2023
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
EVS Associate
UNC Lenoir Health Care
Kinston, NC
11.2022 - 07.2023
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Lead Teacher
New Beginnings Learning Center
Kinston, NC
11.2021 - 09.2022
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
Assistant Teacher
A Children’s World
Kinston, NC
09.2021 - 11.2021
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Provided additional mentoring based on student evaluations.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in implementation of new learning tools, systems and materials.
Salesperson
Furniture Fair
Kinston, NC
05.2021 - 09.2021
- Utilized CRM software to manage customer accounts and track performance metrics.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Personal Care Aide
Supreme Choice Healthcare
Kinston, NC
08.2020 - 05.2021
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean, safe, and well-organized patient environment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Crew Member
Cookout
Kinston, NC
02.2018 - 08.2020
- Operated cash register to ring up final bill and process various forms of payment.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Certificate - Certified Nursing Assistant 2
Lenoir Community College
La Grange, NC11.2023
Certification - Nurse Aid 1
Lenoir Community College
Kinston, NC03.2023
Diploma -
Kinston High School
Kinston, NC06.2020
Skills
- Sales and Marketing
- Money Handling
- Customer Service
Patient Care
Basic Life Support
Direct Patient Care
Certification
- Licensed CNA 1/CNA2
- CPR
- First Aid
- Prescription Drug safety
- Early childhood credential
- ITS-SIDS
Timeline
Nursing Assistant 2
UNC Lenoir Health Care
07.2023 - Current
Sales Associate
Rainbow Shops
12.2022 - 07.2023
EVS Associate
UNC Lenoir Health Care
11.2022 - 07.2023
Lead Teacher
New Beginnings Learning Center
11.2021 - 09.2022
Assistant Teacher
A Children’s World
09.2021 - 11.2021
Salesperson
Furniture Fair
05.2021 - 09.2021
Personal Care Aide
Supreme Choice Healthcare
08.2020 - 05.2021
Crew Member
Cookout
02.2018 - 08.2020
Certificate - Certified Nursing Assistant 2
Lenoir Community College
Certification - Nurse Aid 1
Lenoir Community College
Diploma -
Kinston High School