Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Parracino

Malibu

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

4
4
years of professional experience

Work History

Bartender

Harry's Plaza Cafe
07.2024 - Current
  • Mixed and served a variety of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Managed cash register operations, accurately processing transactions and handling payments.
  • Collaborated with kitchen staff to coordinate food and beverage service during busy shifts.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

Harry's Plaza Cafe
02.2024 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction through attentive communication.
  • Managed order accuracy and efficiency while processing food and beverage requests promptly.
  • Collaborated with kitchen staff to streamline service flow, enhancing dining experience for patrons.
  • Implemented upselling techniques, contributing to increased revenue through enhanced menu knowledge.

Retail Sales Associate

Posh Doll
05.2022 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Front Desk Receptionist

Paradise Tan
03.2021 - 04.2022
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Scheduled and confirmed appointments.
  • Maintained store cleanliness and organized supplies to increase productivity.

Education

High School Diploma -

Crescenta Valley High School
La Crescenta, CA

Paul Mitchell The School
Pasadena, CA

Skills

  • Appointment confirmation
  • Customer service
  • Data verification
  • Anticipating guest needs
  • Courteous and professional
  • Prioritization and time management
  • Explaining products and services
  • Consultative Selling
  • Supply restocking
  • Customer complaint resolution
  • Outgoing personality
  • Complex Problem-solving

Timeline

Bartender

Harry's Plaza Cafe
07.2024 - Current

Server

Harry's Plaza Cafe
02.2024 - Current

Retail Sales Associate

Posh Doll
05.2022 - 11.2022

Front Desk Receptionist

Paradise Tan
03.2021 - 04.2022

High School Diploma -

Crescenta Valley High School

Paul Mitchell The School

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Kyla Parracino