Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kyla Pearson

Springfield,MO

Summary

Patient Behavior Technician with 5 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

11
11
years of professional experience

Work History

Behavioral Technician

Arc Of The Ozarks
09.2018 - 02.2024
  • Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
  • Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
  • Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
  • Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
  • Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
  • Increased daily living skills through systematic instruction and practice during natural routines.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Server

IHOP
04.2017 - 09.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Banquet Server

Doubletree By Hilton
03.2016 - 08.2018
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained flexible work schedule to meet event needs.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.

Supervisor

Mexican Villa
08.2013 - 10.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Applied security, safety, and loss prevention strategies during shifts.

Education

High School Diploma -

Hillcrest High School
Springfield, MO
05.2016

Skills

  • Applied Behavior Analysis
  • Transition Planning Support
  • Behavior Modification Techniques
  • Errorless Learning Techniques
  • Autism Spectrum Disorder Knowledge
  • Social Skills Development
  • Self-Management Strategies
  • Behavioral support
  • Vitals monitoring
  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Inventory Management
  • Cash Handling
  • Strong teamwork
  • Time Management
  • Customer Service
  • Table setting knowledge
  • Food Service
  • Flexible Schedule
  • Event Setup
  • Hospitality service expertise
  • Food handling
  • Room Teardown
  • Strong Work Ethic
  • Exceptional customer service
  • Memory retention
  • Professional Appearance
  • Menu Memorization

Hobbies

  • Crafting
  • engaging with my kids
  • playing games
  • baking

Timeline

Behavioral Technician

Arc Of The Ozarks
09.2018 - 02.2024

Server

IHOP
04.2017 - 09.2018

Banquet Server

Doubletree By Hilton
03.2016 - 08.2018

Supervisor

Mexican Villa
08.2013 - 10.2016

High School Diploma -

Hillcrest High School

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Kyla Pearson