Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Peterson

Valdosta,Georgia

Summary

Proven track record in maintaining impeccable safety standards and enhancing operational efficiency, as demonstrated during my tenure at New Prime Inc. Skilled in long-haul driving and DOT compliance, I bring a strong work ethic and self-motivation to achieve timely deliveries. My dedication to transportation safety and dependability has consistently resulted in high customer satisfaction and on-time delivery rates.

Overview

6
6
years of professional experience

Work History

Truck Driver

New Prime Inc
02.2022 - 03.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Maximized load safety by balancing, securing, and weighing products.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Verified contents of inventory loads against Bills of Lading.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed routine maintenance on truck to keep in working order.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Cashier/Cook

Pizza Hut
06.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Cashier for Subway

Pilot
02.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Carhop Server

Sonic
08.2021 - 02.2022
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
  • Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
  • Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
  • Supported management in driving sales growth through effective upselling strategies tailored to individual customer preferences.
  • Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
  • Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
  • Developed strong rapport with regular patrons, fostering loyalty to the establishment through personalized service experiences.
  • Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
  • Participated in ongoing training sessions provided by the company to continually enhance product knowledge and service skills.
  • Maximized productivity while minimizing waste through careful portion control and inventory management techniques.

Cashier

Cookout
12.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Carhop Server

Sonic
03.2018 - 04.2019
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
  • Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
  • Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
  • Supported management in driving sales growth through effective upselling strategies tailored to individual customer preferences.
  • Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
  • Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
  • Developed strong rapport with regular patrons, fostering loyalty to the establishment through personalized service experiences.
  • Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
  • Participated in ongoing training sessions provided by the company to continually enhance product knowledge and service skills.
  • Maximized productivity while minimizing waste through careful portion control and inventory management techniques.
  • Proactively addressed potential issues before they escalated by closely monitoring customer interactions throughout each visit.
  • Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
  • Facilitated a positive dining experience for guests by maintaining a clean and organized outdoor eating area.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Monitored drive-in parking lot regularly to direct drivers into designated areas and maintain safe and organized service.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.

Education

High School Diploma -

Kickapoo High School
Springfield, MO
05.2019

Skills

  • Safe Driving
  • Strong Work Ethic
  • Self-motivation and discipline
  • Safe Driving Practices
  • Dependable and reliable
  • Transportation safety
  • Class A Commercial Driver's License
  • DOT Compliance
  • Long-haul driving

Timeline

Cashier/Cook

Pizza Hut
06.2022 - 12.2022

Truck Driver

New Prime Inc
02.2022 - 03.2024

Cashier for Subway

Pilot
02.2022 - 06.2022

Cashier

Cookout
12.2021 - 01.2022

Carhop Server

Sonic
08.2021 - 02.2022

Carhop Server

Sonic
03.2018 - 04.2019

High School Diploma -

Kickapoo High School

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Kyla Peterson