Kyla Phillips

Coordinated with store management on implementing loss prevention strategies, reducing shrinkage and mitigating risks.

Demonstrated attention to detail, strong observational skills, and professionalism in high-pressure situations.

As a waitress, I am responsible for providing exceptional customer service in a fast-paced dining environment. My duties include greeting and seating guests, taking accurate food and beverage orders, and ensuring that meals are delivered promptly and to the customers’ satisfaction. I strive to create a welcoming atmosphere by addressing guest needs and resolving any issues professionally and efficiently.

I also collaborate with kitchen staff and other team members to maintain smooth operations, handle cash and credit card transactions, and ensure the cleanliness of the dining area. This role has enhanced my multitasking abilities, attention to detail, and communication skills, while fostering a commitment to delivering memorable dining experiences for every guest.

Managed front desk operations, greeting clients and visitors, answering and directing phone calls, scheduling appointments, and handling correspondence.