Kyla Richardson
Cedar Rapids,IA
Summary
Dynamic and dedicated professional with experience at Mother Goose Learning Center, excelling in customer engagement and team collaboration. Proven ability to maintain organized filing systems and ensure a safe environment for children. Skilled in fostering positive relationships and promoting social development through engaging activities. Committed to delivering exceptional service and support.
Overview
9
9
years of professional experience
Work History
Daycare Assistant
Mother Goose Learning Center
05.2023 - 03.2025
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Promoted learning and social development through structured and unstructured playtime.
- Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
Cashier
Mobil Gas Station
04.2019 - 08.2019
- Welcomed customers upon entering the store.
- Facilitated customer interactions to ensure satisfaction with solutions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Supervisor’s Assistant
The Royal Group
03.2016 - 08.2018
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor Of Liberal Arts - Sports Management
Mount Mercy University
Cedar Rapids, IA05.2023
Skills
- Customer engagement
- Team player
- Consistent
- Filing and documentation
Timeline
Daycare Assistant
Mother Goose Learning Center
05.2023 - 03.2025
Cashier
Mobil Gas Station
04.2019 - 08.2019
Supervisor’s Assistant
The Royal Group
03.2016 - 08.2018
Bachelor Of Liberal Arts - Sports Management
Mount Mercy University
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