Kyla Roberts
Bastrop,TX
Summary
Detail-oriented professional with experience in customer service and crisis counseling. Skilled in logistical planning and team collaboration, committed to providing exceptional support and enhancing operational efficiency. Ready to leverage expertise to drive impactful outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Delivery Driver
Sames Dodge
Bastrop, Texas
12.2025 - Current
- Delivered automotive parts to dealerships and repair shops efficiently.
- Managed inventory of parts during deliveries to minimize discrepancies.
- Operated delivery vehicles following safety protocols and traffic regulations.
- Kept delivery vehicle clean and organized to ensure efficient operations.
- Loaded and unloaded automotive parts with care to prevent damage.
- Coordinated with warehouse staff to confirm order accuracy before dispatch.
Crisis Counselor
Bastrop Family Crisis Center
Bastrop, Texas
04.2024 - 12.2025
- Delivered emotional support to clients during crisis situations, fostering resilience and coping.
- Conducted comprehensive assessments to identify client needs and risks, guiding appropriate interventions.
- Collaborated with community resources for client referrals and services.
- Facilitated support groups for individuals experiencing trauma, promoting healing and community connection.
- Documented client interactions and maintained accurate records.
- Developed safety plans tailored to individual client circumstances.
- Educated clients on coping strategies and available resources.
Receptionist
Cherry Blossom Spa
Bastrop, Texas
02.2022 - 07.2024
- Greeted clients warmly and professionally, fostering a welcoming atmosphere at the spa.
- Managed appointment scheduling with spa management software, ensuring optimal client flow.
- Coordinated communication between staff and clients, enhancing overall service delivery.
- Handled client payments and processed transactions accurately.
- Maintained cleanliness and organization of reception area daily.
Education
High School Diploma -
Bastrop High School
Bastrop, TX05-2022
Skills
- Vehicle operation
- Parts handling
- Inventory management
- Order verification
- Route planning
- Payment handling
- Customer service
- Time management
- Multi-tasking
- Attention to detail
- Record keeping
- Effective communication
- Team collaboration
- Problem solving
- Problem-solving abilities
- Crisis intervention
- Support facilitation
- Health and safety awareness
- Microsoft Excel proficiency
- Strong working relationships
Certification
- CPR Certified in 2025 -First Aid Certification in 2025
Timeline
Parts Delivery Driver
Sames Dodge
12.2025 - Current
Crisis Counselor
Bastrop Family Crisis Center
04.2024 - 12.2025
Receptionist
Cherry Blossom Spa
02.2022 - 07.2024
High School Diploma -
Bastrop High School