Kyla Ryan

• Provided exceptional customer service in high-volume environment, ensuring guest satisfaction and repeat business.
• Assisted in training new staff on menu offerings and service protocols to enhance team efficiency.
• Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
• Collaborated with kitchen staff to ensure timely delivery of orders during peak hours, improving workflow efficiency.
• Upsold menu items and promotions, effectively increasing overall sales and enhancing guest experience.
• Resolved customer complaints swiftly, demonstrating strong problem-solving skills and commitment to service excellence.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Assisted in planning and organizing daily activities for residents, enhancing engagement and participation.
• Coordinated transportation logistics for off-site excursions, ensuring timely departures and safety protocols.
• Developed and implemented creative programs tailored to residents' interests, fostering a sense of community.
• Maintained accurate records of attendance and participation in activities, supporting effective program evaluation.
• Facilitated communication between residents and staff, promoting feedback on programming effectiveness and preferences.
• Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
• Provided emotional support and companionship to improve quality of life for residents.
• Engaged residents through events, small groups, and personal attention.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.

Managed checkout operations to maintain smooth customer flow.

Processed monetary exchanges.

Contributed to sales efforts.