KYLA SHELTON
Bessemer
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Compassionate professional possessing exceptional communication and organizational skills. Offering several years of experience in providing basic patient care under direction of nursing staff. Accustomed to feeding, bathing, grooming and transporting patients.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2023
2023
years of post-secondary education
Work History
Nursing Assistant
Select Medical
Birmingham
10.2025 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization in patient areas and equipment.
- Communicated effectively with patients, families, and healthcare team members.
- Documented patient progress and care activities in electronic health records.
- Followed safety protocols to ensure a safe environment for patients.
- Supported nursing staff during medical procedures and treatments.
- Participated in training sessions to improve caregiving skills and knowledge.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Ensured that all equipment was functioning properly prior to use.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
CASE AIDE
Jefferson County Human Resources
Jefferson county
03.2023 - 06.2025
- Create client files and paperwork packets to be used for client meetings
- Direct paperwork to client files and archive files according to predetermined storage procedure
- Arrange meetings or provide other-directed support to the assigned case manager
- Contact appropriate personnel at a county or health plan to support billing, record management or processes as directed
- Remain up to date on applicable document change
- Complete accurate and timely coding of medical diagnoses according to current medicare billing and coding regulations
- Support creation and maintenance of client information in the access database and record on SharePoint site
- Assisting families with goal setting, planning and other activities related to the home management task
DAYCARE PROVIDER
Ardent Preschool
Birmingham
10.2022 - 01.2023
- Maintained a safe play environment
- Observed and monitored children's play activities
- Communicated with children's parents or guardians about daily activities and behaviors
- Supported children's emotional and social development
- Encouraged understanding of others and positive self-concepts
AWESOME SITTERS
St. Vincent's Hospital
Birmingham
08.2020 - 02.2021
- Assisted patients with Activities of Daily Living (ADLS)
- Followed nurse instructions to perform procedures and provided patients with emotional support
- Complied with HIPAA Privacy Act by protecting confidential patient information
- Follows all policies and procedures to maintain a safe hospital setting
- Assisted patients with personal hygiene including bed baths and showers and walking patients to toilet or offering bedpans, and provided skin care
- Processed and filled customer food orders; prepared specialty dishes quickly and accurately
- Transported patients to doctor appointments and to stores
- Performed healthcare-related tasks, such as monitoring vital signs and medication
- Assisted patients with personal hygiene assistance, including patients in ICU
- Maintained records of patient care, condition, and progress; reported observations with supervisor.
KEY HOLDER
Claire's
Birmingham
10.2019 - 06.2020
- Provided advice to customers on merchandise selection
- Organized and stocked merchandise
- Knowledgeable of POS procedures and itemized and totaled customer merchandise selections at checkout counter using cash register
- Developed product knowledge to better assist customers
- Assembled and set up product displays to promote sell through of merchandise
CASHIER
Jack's Restaurants
Birmingham
09.2018 - 02.2019
- Entered customer order into electronic system for kitchen to fulfill
- Greeted and established positive rapport with customers; answered their questions
- Received and processed payment by cash, credit card, or debit card
- Maintained health and cleanliness standards throughout the restaurant
Caregiver
Visiting Angels
Birmingham
- Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating.
- Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
- Ensuring the client's home is organized according to their needs and that safety measures are in place.
- Providing emotional support and encouragement to perform necessary tasks
Education
Social Work
Lawson State Community College
Bessemer, AL 10.2023 - 03.2026
HIGHSCHOOL DIPLOMA -
Hoover HighSchool
Hoover, AlSkills
- Detail Focused
- Team Player
- Maintain Confidentiality
- Safety Consciousness
- Service Oriented
- Organization
- Self-motivated
- Strong analytical skills
- Attention to detail
- Prioritization skill
- Time management
- Quick learner
- Positive attitude
- Strong verbal communication skills
- Strong oral communication skills
- PPE usage
- Dependable
- HIPAA Compliance
- ADL Assisting
- Critical Thinking
- Positive Attitude
- Time Management
- Conflict Resolution
- Customer Service
- Reliable & Trustworthy
- Good work ethic
- Mobility Assistance
- Compassionate
- Supportive Personality
- Patient care
- Emotional support
- Health monitoring
- Documentation accuracy
- Client assessment
- Record management
- Communication skills
- Child development
- Direct patient care
- Safety protocols
Timeline
Nursing Assistant
Select Medical
10.2025 - Current
Social Work
Lawson State Community College
10.2023 - 03.2026
CASE AIDE
Jefferson County Human Resources
03.2023 - 06.2025
DAYCARE PROVIDER
Ardent Preschool
10.2022 - 01.2023
AWESOME SITTERS
St. Vincent's Hospital
08.2020 - 02.2021
KEY HOLDER
Claire's
10.2019 - 06.2020
CASHIER
Jack's Restaurants
09.2018 - 02.2019
Caregiver
Visiting Angels
HIGHSCHOOL DIPLOMA -
Hoover HighSchool