Kyla Thompson
Tyler
Summary
Detail-oriented individual with exceptional communication and leadership skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Design Engineer Tech
TechServ
Tyler, TX
04.2026 - Current
- Utilized CAD software to create detailed models and prototypes for product development.
- Designed Make Ready solutions, ensuring alignment with client specifications and NESC guidelines.
- Proficient with Katapult and staking software suites.
- Managed multiple projects simultaneously while adhering to deadlines and maintaining a high level of attention to detail.
- Collaborated with cross-functional teams to ensure seamless integration of engineering designs into final products.
- Successfully met challenging client requirements by developing tailored engineering solutions.
Shift Supervisor
Starbucks
Tyler, TX
08.2024 - 03.2026
- Supervised daily operations and ensured team compliance with company policies and safety protocols.
- Trained new partners on beverage preparation and customer service standards.
- Managed inventory levels and coordinated restocking of supplies as needed.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Identified areas of improvement within the department and implemented necessary changes.
Plumbing Apprentice
Local 100
Dallas, TX
06.2023 - 08.2024
- Assisted journeymen installing and repairing plumbing systems.
- Followed blueprints to layout pipe systems accurately and efficiently.
- Collaborated with team members to complete tasks within set timelines.
- Replaced faulty valves, faucets, washers, gaskets, and seals.
- Adhered to safety protocols when working around hazardous chemicals or materials.
- Maintained tools and equipment to ensure optimal performance and safety.
Waiter/Bartender
Hectors Mexican Restaurant
01.2021 - 05.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed orders accurately using the restaurant POS system.
- Coordinated with kitchen staff to ensure timely meal service.
- Trained new waitstaff on service protocols and restaurant policies.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Office Cashier
Brookshire Grocery
Mabank, TX
01.2020 - 01.2021
- Maintained all cash register balances, ensuring accurate financial reporting at end of shifts.
- Monitored daily cash flow and reported discrepancies to management promptly for resolution.
- Printed Money Orders, aided in Western Union transactions, and put together bank deposits.
- Maximized efficiency during peak hours by quickly adapting to changing workloads and multitasking as necessary.
- Resolved customer disputes calmly and professionally, utilizing effective communication skills.
Education
High School Diploma -
Mabank Highschool
Mabank, Tx05-2021
Skills
- Well versed in NESC guidelines
- Proficient in the use of CAD software
- Experience with providing OTMR solutions
- Staff training and development
- Cross functional leadership
- Amicable team member
- Adherence to high customer service standards
- Effective workflow management
Certification
- OSHA
- CPR
- Food Handlers
- TABC
Timeline
Design Engineer Tech
TechServ
04.2026 - Current
Shift Supervisor
Starbucks
08.2024 - 03.2026
Plumbing Apprentice
Local 100
06.2023 - 08.2024
Waiter/Bartender
Hectors Mexican Restaurant
01.2021 - 05.2023
Office Cashier
Brookshire Grocery
01.2020 - 01.2021
High School Diploma -
Mabank Highschool