Kyla C. Conner
Park Forest,IL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Program Manager
CDC Foundation
01.2022 - 10.2022
- Provided regular updates on diversity, equity and inclusion activities and progress across the organization, including all staff, leadership, and board meetings
- Co-led the implementation and dissemination of strategies for enhancing the Doula Initiative Workforce
- Partnered with stakeholders to execute vision and strategies including: Designing and implementing Doula initiatives to ensure high quality Doula Services to families receiving medicaid.
- Created and distributed quarterly newsletters that provided information on the process of the initiative
- Supported in preparation for Doula Partner Advisory Group meetings, including developing agendas, that reflected strategic planning and identifying the next steps for the development of the program.
Project Manager
City Of Chicago Department Of Public Health
12.2020 - 01.2022
- Built teams to address project goals and objectives for multiple projects such as the Health Alert Network
- Developed reports, presentations, impact examples, and communication deliverables for internal and external partners
- Monitored specific programs' adherence to established schedules and operating budgets
- Tracked Key Performance Indicators (KPI) and monitored net profitability of assigned agreements using Smart Sheet
- Standardized processes evaluated programs and conducted performance reviews with continuous improvement for organization
- Managed and developed social media content through social media channels (Twitter, Instagram, Facebook, etc.)
- Created and distributed weekly newsletters and targeted promotion of Covid-19 I-Care updates.
Health Data Analyst
Southern Illinois Healthcare
01.2019 - 12.2020
- Led requirements gathering sessions with stakeholders, and clinical staff, to understand the Epic HIM module, including specific clinical workflows, data elements, and reporting needs
- Influenced care outcomes by implementing improvements and optimizing health information technology
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines
- Identified and performed a root-cause analysis of data irregularities and disseminated proposed solutions to leadership for the improvement of system interoperability for Epic Go-Live and Post-Go Live Support
- Upheld HIPAA regulations and standards for protecting patient information.
Program Manager
Pregnancy Matters
06.2017 - 01.2019
- Analyzed smooth and efficient program development by collaborating cross-functionally across departments
- Collaborated with internal & external partners subject matter experts to develop and implement mentoring programs to promote better learner experiences
- Designed and implemented programs and projects for dissemination to personnel
- Managed multiple strategic projects with numerous sub-projects or workstreams
- Participated in pilot tests and revised programs based on feedback and results
Education
Bachelor of Science - Nursing
Olivet Nazarene University
Oak Brook, IL05.2024
Master of Public Health -
Southern Illinois University Carbondale
Carbondale, IL05.2020
Bachelor of Science - Biological Sciences
Southern Illinois University Carbondale
Carbondale, IL05.2017
Skills
- Healthcare Project Management
- Data Collection & Research
- Microsoft Office Suite
- ICD-10
- Healthcare Evaluation
- Disease Prevention Education
- HIPAA Guidelines
- Visio
- Strategic Planning
- Campaign Management
- Scoro
- Smartsheet
Accomplishments
- Certified Birth Doula DONA
- January 2021- Current
Timeline
Program Manager
CDC Foundation
01.2022 - 10.2022
Project Manager
City Of Chicago Department Of Public Health
12.2020 - 01.2022
Health Data Analyst
Southern Illinois Healthcare
01.2019 - 12.2020
Program Manager
Pregnancy Matters
06.2017 - 01.2019
Bachelor of Science - Nursing
Olivet Nazarene University
Master of Public Health -
Southern Illinois University Carbondale
Bachelor of Science - Biological Sciences
Southern Illinois University Carbondale
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