Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
University of Chicago Hospital
Chicago, IL
07.2023 - Current
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Served meals to patients in their rooms and assisted with feeding when needed.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Took temperature readings orally or rectally as instructed by the RN or MD.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Home Health Aide
Addus Home Health Care
Chicago
12.2021 - 07.2023
Provided companionship and monitored health condition of clients.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Prepared meals and snacks according to prescribed diets.
Changed bed linens and maintained a clean living environment for the client's safety.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Engaged patients in recreational activities such as reading books or playing games.
Assisted clients with bathing, dressing and incontinence care.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Head Cashier
Menards
Crestwood, IL
08.2020 - 07.2021
Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Maintained records of daily transactions including sales receipts, cash received, discounts issued.
Shift Leader
Jersey Mike's Subs
Crestwood, IL
05.2017 - 08.2020
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Assisted in training new employees on shift operations.
Scheduled team members for shifts based on business needs and customer demand.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Adhered to all health code regulations while preparing food items for customers.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Education
Certified Nursing Assistant - Nursing
Adonis College of Nursing
Dolton, IL
05-2023
High School Diploma -
Mother McAuley
Chicago
05-2020
Some College (No Degree) -
Illinois State University
Normal, IL
Skills
Patient-focused care
Basic Life Support
Communication
Time management
Teamwork
Compassion
Leadership
Timeline
Certified Nursing Assistant
University of Chicago Hospital
07.2023 - Current
Home Health Aide
Addus Home Health Care
12.2021 - 07.2023
Head Cashier
Menards
08.2020 - 07.2021
Shift Leader
Jersey Mike's Subs
05.2017 - 08.2020
Certified Nursing Assistant - Nursing
Adonis College of Nursing
High School Diploma -
Mother McAuley
Some College (No Degree) -
Illinois State University
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