Kylah Williams

• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Scheduled office meetings and client appointments for staff teams.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

• Maintained documentation for all purchases.
• Accepted and processed supply requests from staff, and placed orders per procedures.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Searched for hard-to-find items and found high-quality, reliable vendors.
• Evaluated new supplier capabilities to significantly reduce risks, improve operational visibility, and create greater value for products and services.
• Worked with departments to find new and better items to fulfill diverse needs.
• Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

• Sourced and screened candidates for B2B sales roles and worked with hiring managers to coordinate interviews, offers and onboarding.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
• Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
• Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.

• Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
• Created and managed database of information gathered from research.
• Created and presented real-time reports on current market conditions to upper management.
• Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
• Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
• Utilized different tools to analyze marketing and financial trends and suggested measures to reduce costs and improve business processes.
• Analyzed survey data and generated insights by importing data sheets from survey projects into survey analysis software.
• Collated information to interpret data for clients.
• Created customized marketing materials to increase product awareness.
• Coordinated with social media, public relations and other teams to execute product introductions.
• Identified appropriate marketing channels and target customers for campaigns.
• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
• Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
• Tracked key metrics and developed spreadsheets and data models.
• Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.

• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Operated and maintained applicant tracking and candidate management systems.
• Developed recruiting strategies to identify qualified candidates and build network.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Maintained filing system of current, prospective and future positions.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.

• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Cultivated in-depth understanding of [Industry] trends and hiring desires.

• Matched clients to open positions based on skills and work requirements.
• Recognized client employment barriers and devised strategies to resolve.
• Maintained records of consumer employment activity such as potential and current employers.
• Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
• Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
• Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
• Oversaw HR needs for 1000+employee operation across 50 locations

• Created shipping labels to complete daily order processing.
• Packed, weighed and shipped items per customer specifications.
• Organized items on racks, shelves and bins to maintain established order.
• Reviewed orders to verify products met specifications.
• Loaded merchandise into specific packages suited for product dimensions.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Packed and loaded boxes into vehicles using care to prevent damage.
• Used protective equipment such as moving pads and plastic wrap to prevent product damage.
• Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 50%

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Planned and executed 200+ guest parties by organizing menus, spaces and special requests