Kylaih Bing
Aurora,Colorado
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Nordstrom Rack. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in time management and problem-solving, consistently delivering results in fast-paced environments while maintaining a friendly and positive attitude. Committed to continual improvement and team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Experience
Nordstrom Rack
Aurora, CO
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Before Nordstrom Rack was even open I helped put the store together and start from scratch
Guest Lead/Cashier
Noodles and Company
Aurora
05.2023 - 07.2023
- Delivered exceptional guest service by warmly greeting customers, taking orders accurately, and ensuring timely service in a high-paced environment
- Handled cash, credit, and mobile payments with accuracy and integrity; balanced register drawer at shift close
- Maintained a clean and welcoming dining and service area, following all sanitation and safety protocols
- Collaborated with kitchen and service teams to fulfill special requests and resolve guest concerns promptly and professionally
- Enhanced daily revenue through effective promotion of menu items and add-ons.
- Demonstrated reliability and flexibility by taking on additional responsibilities during busy shifts
- Trained new team members on POS system use, company policies, and service standards
Education
High School Diploma -
Eaglecrest High School
Aurora, CO05.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Calm under pressure
Certification
CPR Certification
Certified Nurse Assistant
- Accurately measured and recorded vital signs, intake/output, and patient observations, promptly reporting any changes to nursing staff
- Assisted with patient transfers and repositioning using proper body mechanics and mobility aids, ensuring comfort and preventing injury
- Maintained clean and safe patient environments by following infection control protocols and safety standards
- Communicated effectively with patients, families, and interdisciplinary teams to support patient well-being and individualized care plans
- Supported nurses and physicians during medical procedures and routine care tasks
- Documented care activities in electronic health records (EHR) with accuracy and attention to detail
- Demonstrated empathy, patience, and professionalism in high-stress situations, including end-of-life care
Timeline
Service Experience
Nordstrom Rack
07.2023 - Current
Guest Lead/Cashier
Noodles and Company
05.2023 - 07.2023
High School Diploma -
Eaglecrest High School