Kyla Julien
Nursing Student
Reading,OH
Summary
As I finish to obtain my Bachelor of Science degree in Nursing through University of Cincinnati, I am a Lead Lifeguard/Swim Instructor with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. I remain poised and grounded in stressful situations and have a high passion for verifying safety and security of all individuals within area of responsibility. I am also a friendly Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
I am a highly dedicated and hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. I am described as a critical thinker and natural problem-solver with keen ability to relate to people of all ages and backgrounds.
I believe customer service is very important!
Overview
7
7
years of professional experience
23
23
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Bartender
Five Iron Golf
10.2023 - Current
- My responsibilities as a bartender include:
- Preparing alcoholic or non-alcoholic beverages for customers
- Interacting with customers, taking orders, accessing needs and making recommendations
- Maintaining a high energy, positive attitude
- Verifying age requirements
- Accepting and handling cash/credit payments
- Selecting and mixing ingredients, garnishing glasses
- Maintaining a clean and organized bar space
- Providing excellent customer service to patrons
Lead Lifeguard/Swim Instructor
SwimSafe Pool Management
05.2022 - Current
- As a lead lifeguard/swim instructor, I:
- Instruct participants for both swimming and safety skills in water
- Provide a fun and educational swim lesson experience for all participants
- Demonstrate strong interpersonal skills including leadership and communication skills with students, parents and facility staff
- Help swimmers develop proper skills and techniques
- Demonstrate knowledge of safety procedures and regulations
- Instruct over 6 kids at a time on how to swim in water
Server
Chili's
01.2022 - 05.2022
- As a server, I:
- Took food and drink orders
- Served tables
- Put orders into the computer
- Answered phone calls
- Kept the store clean and tidy
- Helped customers in need
- Served meals
- Checked on customers frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Server
Olive Garden
03.2021 - 12.2021
- As a server, I:
- Took food and drink orders
- Served tables
- Put orders into the computer
- Answered phone calls
- Kept the store clean and tidy
- Helped customers in need
- Served meals
- Checked on customers frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Housekeeper
Leesa's Kleening
04.2017 - 04.2021
- Sorted, laundered and put away various laundry items.
- Associated in cleaning houses, churches, office buildings, etc
- Maximized efficiency of housekeeping operations through effective communication with manager
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Daycare Childcare Provider
Youthland Academy
05.2020 - 09.2020
- My responsibilities included:
- Supporting children's emotional and behavioral development
- Communicating with parents about children's progress and concerns
- Working with teachers and parents to ensure there is positive learning and socializing
- Preparing meals and snacks for children
- Maintaining a high tidy and clean workspace
Server
LaRosa's Pizzeria
11.2019 - 05.2020
- As a server, I:
- Took food and drink orders
- Served tables
- Put orders into the computer
- Answered phone calls
- Kept the store clean and tidy
- Helped customers in need
- Served meals
- Checked on customers frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Pizza Maker
Marion's Piazza
10.2018 - 08.2019
- My job at Marion's Piazza was to:
- Make pizzas
- Bus tables
- Keep store clean and tidy
- Help customers in need
- Answer phone calls
- Place orders into computer
- Work as cashier/front desk
- Take orders from walk-ins
- Operate grills, fryers and ovens to cook food items.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
High School Diploma -
University of Cincinnati Blue Ash College
Cincinnati, OH 10.2019 - 2020.05
Bachelor of Science - Nursing
University of Cincinnati Blue Ash College
Cincinnati, OH 05.2001 - Current
Skills
Physically strong
undefinedCertification
CPR Certification
Assessments
Customer focus & orientation, Proficient, 12/01/21
Timeline
Bartender
Five Iron Golf
10.2023 - Current
Lead Lifeguard/Swim Instructor
SwimSafe Pool Management
05.2022 - Current
Server
Chili's
01.2022 - 05.2022
Server
Olive Garden
03.2021 - 12.2021
Daycare Childcare Provider
Youthland Academy
05.2020 - 09.2020
Server
LaRosa's Pizzeria
11.2019 - 05.2020
High School Diploma -
University of Cincinnati Blue Ash College
10.2019 - 2020.05
Pizza Maker
Marion's Piazza
10.2018 - 08.2019
Housekeeper
Leesa's Kleening
04.2017 - 04.2021
Bachelor of Science - Nursing
University of Cincinnati Blue Ash College
05.2001 - Current
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