Kylan Gillette

• Efficiently operated ground service equipment, such as tugs and belt loaders, to recover freight and facilitate smooth handling of cargo.
• Safely pulled 1/4 strings of ULDs on dolly’s from aircraft, through the portal, and back to the warehouse operation.
• Consistently loaded and unloaded ULDs that came off aircraft as well as sorted and organized all cargo in a timely manner.
• Operated forklift moving cargo, dollys, and ULD’s around the operation.
• Within a 4 month tenure I gained experience in every department and got promoted to the lead position.
• Guided aircraft into and out of parking positions using hand signals.

• Generated over 1 million in sales while exceeding sales goals & expectations spanning a 2 year tenure.
• Received the Customer Service All-Star Award within my lst year with the company.
• Achieved multiple promotions within my 1st year.
• Promoted to store Birkenstock ambassador
• Promoted from women's shoe department to designer shoe department
• Offered multiple managerial positions
• Maintains a client book of 100+ clients with updates on new product, sales, promotions, and inquiries.
• Implements follow-up strategy with outreach after 2 days, additional suggestions after 2 weeks, and another touchpoint in 2 months.
• Develops a positive customer experience though confident, intuitive, & directive selling.
• Creates memorable shopping experiences by making the client comfortable & treating them as a friend, not just another person.
• Developed a positive work environment by creating relationships with all associates.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Greeted customers upon arrive and provide elite customer service to all patrons
• Organized racks and shelves to maintain store visual appeal
• Complete weekly stock and inventory assignments utilizing computer softwar
• Leading sales associate meeting daily quota
• Established professional relationships to gain clientele
• Assist customers in deciding purchases
• Head social media content creator

• Managed the Bobs Discount Furniture warehouse in Los Angeles. After being hired in as a part time

employee I was quickly moved to full time.

• Completed all my tasks in a timely fashion or beforehand and completely reorganized the warehouse.

•My duties at the warehouse included: unloading an 18-wheeler truck trailer with furniture that consisted

of mattresses, dressers, rugs, dining tables, etc. every Friday morning.

• Assisted customers with their pickups

• Built merchandise that was displayed on the showroom floor

• Maintained the showroom by keeping the floor organized.

• Loaded and unloaded merchandise

• Organized materials

• Manually inspected items

• Operated dolly/ pallet jack