KYLAN GREEN
Las Vega
Summary
Security professional with extensive experience in safeguarding assets and personnel. Known for strong commitment to team collaboration and achieving results in dynamic environments. Dependable and adaptable with skills in threat assessment, emergency response, and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armed Security Guard
Invictus International
Las Vegas, NV
01.2024 - Current
- Oversaw security systems and surveillance equipment to safeguard premises.
- Executed regular patrols to deter criminal activity and ensure a secure environment.
- Addressed alarms and incidents by executing emergency protocols with urgency.
- Partnered with law enforcement agencies to compile comprehensive incident reports.
- Conducted thorough inspections of packages, bags, and deliveries entering facility to ensure safety and compliance.
- Achieved and upheld firearms certification in accordance with state regulations and organizational standards.
- Formulated comprehensive emergency evacuation plans to enhance personnel preparedness for diverse crisis scenarios.
Security Officer/Supervisor
Allied Universal
Las Vegas, NV
01.2023 - 09.2024
- Assessed and addressed emergency situations, prioritizing safety and effective resolution strategies.
- Maintained vigilance and responsiveness in high-pressure environments, consistently following established security and safety guidelines.
- Analyzed security footage to detect suspicious activities and enhance overall security measures.
- Evaluated employee skills and assigned roles to ensure effective team performance.
- Analyzed data and generated daily reports to provide insights into workflow efficiency and productivity.
Security Guard
Wynn Hotel & Casino
Las Vegas, NV
01.2022 - 01.2023
- Provided exceptional service to guests, enhancing overall satisfaction during their stay.
- Conducted continuous monitoring of surveillance systems to detect and respond to potential security threats.
- Implemented effective crowd control measures to enhance attendee experience and security.
- Implemented safety initiatives to safeguard the well-being of team members and clients.
- Facilitated collaboration with law enforcement to improve security measures in response to investigative findings.
Customer Service Representative
C/3
Las Vegas, NV
01.2019 - 01.2021
- Provided support to customers in navigating Part D prescription options to enhance satisfaction.
- Handled incoming calls across multiple lines to support customer inquiries and service requests.
- Identified and recommended alternative prescriptions to meet customer needs and improve medication adherence.
- Employed computer software programs to streamline processes and improve productivity.
- Addressed complex customer concerns to enhance satisfaction and maintain strong client relationships.
Customer Service
McGuire Reasearch Services
Las Vegas, NV
01.2018 - 01.2019
- Managed multiple phone lines to ensure efficient communication and responsiveness.
- Delivered comprehensive information to customers to enhance their understanding of products and services.
- Utilized advanced computer software programs to enhance operational efficiency.
- Evaluated customer feedback and implemented solutions to enhance customer service quality.
- Delivered exceptional customer service by addressing inquiries with promptness and professionalism.
Package Handler Cap 2
Walmart
Las Vegas, NV
01.2016 - 01.2018
- Executed unloading operations for stock replenishment and inventory management.
- Organized pallet arrangements to optimize warehouse space.
- Organized and stocked merchandise in alignment with labeling standards.
- Executed thorough cleaning protocols to ensure safe travel environments.
- Facilitated customer assistance with product inquiries and store items.
Education
Associate - Civil Engineering
College of Southern Nevada
Las Vegas, NV01.2017
Highschool Diploma - undefined
Mojave High School
Las Vegas, NV01.2015
Skills
- Critical thinking
- Surveillance
- Professionalism
- Team player
- Communication
- Firearm Trained
Certification
- CPR Certified
- Armed Guard Card
- Alcohol Card
- Casino Gaming Card
- Food Handlers
Timeline
Armed Security Guard
Invictus International
01.2024 - Current
Security Officer/Supervisor
Allied Universal
01.2023 - 09.2024
Security Guard
Wynn Hotel & Casino
01.2022 - 01.2023
Customer Service Representative
C/3
01.2019 - 01.2021
Customer Service
McGuire Reasearch Services
01.2018 - 01.2019
Package Handler Cap 2
Walmart
01.2016 - 01.2018
Highschool Diploma - undefined
Mojave High School
Associate - Civil Engineering
College of Southern Nevada