Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Coffee Barista
Latrell’s
01.2022 - 05.2023
Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
Handled OLTP systems, payment processing, cash change and issuing of receipt.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
managed over 100 customers per day
FEMA Corps Member
FEMA
07.2022 - 04.2023
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Security Guard
Allied Universal Security Services
06.2021 - 11.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Checked and verified photo identification prior to granting facility access.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Walmart
Walmart
01.2021 - 05.2021
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Maintained effective team member communication.
Blocked and faced products on displays and shelves in accordance with company policy.
Answered customer questions and provided detailed product information.
Removed debris and packaging from boxes and separated for recycling or disposal.
Warehouse Worker
UPS Warehouse
09.2020 - 01.2021
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as 100 pounds.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using different software to update system.
Updated daily logs with regular shift activities and incident details.
Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
Grocery Store Worker
Aldi Foods
02.2020 - 08.2020
Kept work areas neat, clean and free from debris.
Picked and packed order items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Stocked shelves, racks, and cases with new or transferred merchandise.
Greeted store customers and discussed needs.
Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
Scan items quickly
Warehouse Worker
Coca-Cola
03.2019 - 12.2019
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as Number pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Work From Home
Teleperformance Inc
01.2019 - 03.2019
Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
Resolved customer inquiries and complaints from multiple channels with moderate supervision.
Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
Contributed ideas, decision-making skills and good judgment to achieve objectives.
Exhibited high energy and professionalism when dealing with clients and staff.
Met customer call guidelines for service levels, handle time and productivity.
Answered average of 200 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Nursing Home Assistant
Lovinglifes
02.2018 - 10.2018
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Transported patients between rooms and appointments or testing locations.
Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.