Kylan Williams
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation. Hardworking and enthusiastic Dominos trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Construction Worker
PCL Construction
03.2023 - 08.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Conducted daily site inspections to identify potential safety hazards.
- Observed safety regulations on job sites to minimize accidents.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Gathered and disposed of worksite debris to remove safety hazards.
Security Officer
Allied Universal Security Services
10.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
CSR, Sales
Loves Travel Stop
03.2022 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained up-to-date knowledge of product and service changes.
CSR
Domino's Pizza
09.2019 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Line Filler
Omnium
01.2022 - 03.2022
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Adjusted machines to increase productivity for runs.
- Collaborated with other departments to optimize production workflows.
Packer
Kagome Foods
01.2021 - 01.2022
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Placed items into bags, boxes or other containers.
- Re-packaged damaged or incorrectly packaged items.
Education
High School Diploma -
Blytheville High School
Blytheville, AR05.2021
Skills
- Physical Strength and Stamina
- Equipment Maintenance
- Commercial Property
- Basic Electrical Knowledge
- Materials Management Practices
- Safety-First Mentality
- Materials Transport
- Installation and Finishing
- Forklift Driving
- Production Standards
- Residential Understanding
- Worksite Safety
- Labor Relations
- Hand Tool Operations
- Construction
- Spray Finishing
- Closing Sales
- Customer Relations
- Research
- Call Center Operations
- Customer Service
- Microsoft Word
- Staff Training
- Microsoft Excel
- Warehousing Functions
- Calm and Professional Under Pressure
- Typing Proficiency
- POS Transactions
- Food Rotation
- Proper Food Temperatures
- New Hire Training
- Kitchen Sanitization
- Performance Improvement
- Sauce Preparation
- Safety and Sanitation Standards
- Cooking and Baking
- Hot and Cold Foods
- Report Writing
- Dispatching
- Client Requirements
- Law Enforcement Collaboration
- Foot and Vehicle Patrol
- Passenger Screening
- Background Checks
Timeline
Construction Worker
PCL Construction
03.2023 - 08.2023
Security Officer
Allied Universal Security Services
10.2022 - 05.2023
CSR, Sales
Loves Travel Stop
03.2022 - 10.2022
Line Filler
Omnium
01.2022 - 03.2022
Packer
Kagome Foods
01.2021 - 01.2022
CSR
Domino's Pizza
09.2019 - 07.2022
High School Diploma -
Blytheville High School
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