Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kylan Williams

Memphis

Summary

Experienced with managing diverse claims efficiently. Uses strong analytical skills to resolve issues swiftly. Track record of exceptional customer service and effective communication.


Overview

3
3
years of professional experience

Work History

Work Study Student

Southwest Tennessee Community College
01.2025 - Current
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Developed excellent customer service skills through interactions with diverse populations within the college community.

Host/Restaurant Busser

The Garden Brunch Cafe
04.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Monitored seating area and checked restrooms regularly to keep them spotless.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Cross-trained to handle different restaurant roles, including serving
  • Input orders accurately into POS terminal, split bills and accepted payments.

Sales Associate

Men's Wearhouse
04.2024 - 05.2024
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Bakery Assistant

Butteriffic Bakery & Cafe
09.2022 - 04.2024
  • Arranged bakery displays to showcase baked goods, cakes.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
  • Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.

Education

Associate of Arts - Communication

Southwest Tennessee Community College
Memphis, TN
06-2025

Skills

  • Organization and multitasking
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Clear communication
  • Verbal and written communication
  • Self motivation
  • Reliable and punctual
  • Adaptability
  • Strategic planning

Interests

  • Cooking
  • Baking
  • Volunteering
  • Video Gaming
  • Reading
  • Food Photography
  • Acting and Theater


Timeline

Work Study Student

Southwest Tennessee Community College
01.2025 - Current

Host/Restaurant Busser

The Garden Brunch Cafe
04.2024 - Current

Sales Associate

Men's Wearhouse
04.2024 - 05.2024

Bakery Assistant

Butteriffic Bakery & Cafe
09.2022 - 04.2024

Associate of Arts - Communication

Southwest Tennessee Community College
Kylan Williams