Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Generic

Kylani Jorden

Tacoma,WA

Summary

  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Ymca
Tacoma, WA
09.2021 - Current
  • Watching and interacting with kids
  • Upholding the restrictions of the room
  • Cleaning up.

Housekeeping

Westley Bradley Park
Puyallup, WA
09.2020 - Current
  • Cleaning all areas of residents' homes as well common areas in the building
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Cleaned elevators, glass and planters in public areas.

Department Assistant

Walmart
Tacoma, WA
06.2020 - 07.2021
  • Monitored inventory of departmental supplies and replenished items to enable normal operations.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Stocked shelves to organize aisles in assigned department.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.

Dollar store
Tacoma, WA
11.2019 - 01.2020
  • Cashiering helping customers find items throughout the store
  • Stocking
  • Closing up.

Stocking/Sales Associate

Vans shoe store
Tacoma, WA
06.2019 - 10.2019
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Received and processed stock into inventory management system.

Education

High School Diploma -

Summit Olympus
Tacoma, WA
10.2016 - 06.2022

Skills

  • CDC Sanitation Guidelines
  • Handling Procedures
  • Site Inspection and Evaluation
  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Room and Public Space Cleaning

Timeline

Ymca
09.2021 - Current

Housekeeping

Westley Bradley Park
09.2020 - Current

Department Assistant

Walmart
06.2020 - 07.2021

Dollar store
11.2019 - 01.2020

Stocking/Sales Associate

Vans shoe store
06.2019 - 10.2019

High School Diploma -

Summit Olympus
10.2016 - 06.2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Similar Profiles

CREATE PROFILE
Kylani Jorden