Kylani Morel
Homestead,FL
Summary
Committed Administrative Assistant with a friendly demeanor and sound judgment. Studying Social Work, with experience in leadership, managing high-priority tasks, and team coordination. Strong in communication, data entry, time-management and quick learning. Eager to grow with desire to take on new challenges and work efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lifeway Programs Inc.
09.2023 - Current
- Sorted and distributed incoming faxes, referrals, letters, and emails for office distribution.
- Discussed available program services with potential participants, and ensured timely referral responses.
- Maintained accurate records and documented client data in organizational databases.
- Developed and maintained patient/client communication within office operations.
- Worked effectively with a team of licensed therapists and doctors to ensure harmonious productivity throughout the workplace.
- Processed eligibility verification on a monthly basis.
Shift Supervisor
Starbucks
08.2022 - 11.2023
- Maintained store operations and cleanliness to ensure customer satisfaction.
- Properly assessed store needs, and strived to improve sales based on inventory.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Barista
Starbucks
03.2020 - 11.2023
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Restocked product displays based on demand and projected sales.
Retail Store Associate (Seasonal)
Kohl's
11.2020 - 01.2021
- Demonstrated exceptional customer engagement, providing professional, and polite support for sales and service needs.
- Processed sales transactions accurately and efficiently at the cash register.
- Organized store displays to ensure the visibility of products.
Aftercare Supervisor
Atala Montessori School For Creative Expression
06.2019 - 08.2020
- Planned and implemented engaging activities to encourage creativity and expression.
- Monitored the safety and well-being of children in classroom environments with a high level of patience.
- Encouraged positive discipline and maintained order with children in accordance with Montessori values.
Education
Associate of Arts - Social Work
Miami Dade College
Miami, FL04-2022
Bachelor of Science - Social Work
Florida International University
Miami, FLSkills
- Effective communication
- Task delegation
- Time management
- Problem solving
- Excel proficiency
- Computer Literacy
- Team Collaboration
- Attention to detail
- Active Listening
- Insurance eligibility verification
Affiliations
- Church volunteer work
- Homemaking
- Foreign language
- Community Service
- Theological Studies
Certification
- CPR/ AED/ First-Aid - 2025
- DCF HIPAA Basics - 2025
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Administrative Assistant
Lifeway Programs Inc.
09.2023 - Current
Shift Supervisor
Starbucks
08.2022 - 11.2023
Retail Store Associate (Seasonal)
Kohl's
11.2020 - 01.2021
Barista
Starbucks
03.2020 - 11.2023
Aftercare Supervisor
Atala Montessori School For Creative Expression
06.2019 - 08.2020
Associate of Arts - Social Work
Miami Dade College
Bachelor of Science - Social Work
Florida International University
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