Kylaura Bazillion

• Managed day-to-day family activities, demonstrating strong organizational and time management skills
• Oversaw household budgeting and financial planning, highlighting proficiency in managing resources and strategic decision-making
• Developed problem-solving skills by addressing and resolving various family-related challenges
• Communicated effectively with family members and external contacts, showcasing strong verbal and written communication abilities

• Managed large amounts of inbound and outbound phone calls
• Created and scheduled appropriate appointments for service calls
• Reviewed, transcribed and appropriately directed voice messages left on the after-hours recorded line
• Provided accurate, valid and complete customer account information using the correct methods and tools
• Kept records of customer interactions, processed customer accounts and filed documents

• Managed day-to-day family activities, demonstrating strong organizational and time management skills
• Oversaw household budgeting and financial planning, highlighting proficiency in managing resources and strategic decision-making
• Communicated effectively with family members and external contacts, showcasing strong verbal and written communication abilities
• Balanced multiple tasks and responsibilities, including scheduling and caregiving, reflecting an ability to handle diverse and demanding workloads

• Administrative duties including answering all incoming calls, patient requests, transfer of records, scheduling, daily closing reports, accounts aging and receivable
• Marketing duties including contest promotion, videography, office relations, and on site dental education visits to early education facilities
• Clinical duties including the opening of the office, logging in coming lab appliances, taking panoramic and 3D imaging, infection control procedures including room set up and breakdown

• Created appointments at the therapist's direction and client request
• Logged and kept important private health and contact information up to date
• Noted all client preferences and requests
• Operated a multi-line phone system
• Received, transcribed and appropriately directed all business voice messages

Maternity leave with newborn.

• Administrative duties including but not limited to answering patient phone calls, registering new patients, taking down contact and insurance information, scheduling appointments, completing patient payments, posting and preparing insurance claims
• Processing, sterilizing and preparing instruments for use under OSHA set standards
• Breaking down and setting up of patient rooms, including proper barrier placement and disinfection to CDC guidelines
• Seating patients and reviewing medical history to keep information up to date
• Assisting in child prophylaxis, flossing, and dental charting

• Point of sale for multiple areas including group check in, accommodations, and retail shop while prioritizing guest experience
• Answering any and all questions and providing relevant knowledge on park operations to guests
• Restocking and cleaning of customer service stations
• Retail store inventory and organization of current products