Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Kyle Cotruvo

Sales Specialist
4850 Tassajara Rd Unit 2305, Dublin,CA

Summary

Ambitious and personable retail sales associate with 8 years of experience selling fashion, fitness equipment and electronics. Expert at keeping up in high-volume sales environments while maintaining an exceptional customer experience. Natural relationship builder known for building long-term and repeat clientele. History of being a coachable employee with top performance mindset.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Peloton Interactive Inc.
11.2019 - 01.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Used Salesforce to organize, communicate and close leads to maximize sales output.

Sales Associate

Nordstrom
12.2015 - 11.2019
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Used in-store system to locate inventory and place special orders for customers.

Varsity Football Coach

Justin-Sienna High School
03.2009 - 12.2015
  • Built trusted relationships with players and coaches by getting to know them on a personal level and making their comfort a priority.
  • Negotiated and resolved conflicts between players, parents and staff to restore order
  • Was integral in creating a winning environment leading to multiple CIF North Coast Section Division 4 championships, in 2012 and 2014.
  • Developed excellent verbal communication skills to ensure proper development of players skill and techniques.

Fitness Desk Attendant

Renaissance Club Sport
09.2008 - 05.2015
  • Assisted guests with account questions or referred to appropriate area.
  • Served visitors, vendors and other outside guests by greeting, welcoming and directing.
  • Maintained fitness trainers schedule and assisted with making appointments.
  • Responsible for testing and maintaining fitness equipment.
  • Enforced policies and procedures to ensure proper use of fitness equipment.

Education

GED -

De La Salle High School
Concord, CA
08.2004 - 05.2008

Associate of Arts - Psychology

Diablo Valley College
Pleasant Hill, CA
05.2001 -

Skills

Relationship building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Peloton Interactive Inc.
11.2019 - 01.2024

Sales Associate

Nordstrom
12.2015 - 11.2019

Varsity Football Coach

Justin-Sienna High School
03.2009 - 12.2015

Fitness Desk Attendant

Renaissance Club Sport
09.2008 - 05.2015

GED -

De La Salle High School
08.2004 - 05.2008

Associate of Arts - Psychology

Diablo Valley College
05.2001 -
Kyle CotruvoSales Specialist