Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic
Kyle Adkins

Kyle Adkins

Healthcare Management Leadership
Duluth,MN

Summary

Hardworking Floor Manager adept at achieving aggressive benchmarks within strict deadlines and challenging conditions. Proficient project leader and employee coach ready to apply 10 10-plus-year career history in sales to a career in healthcare. I just finished my PhD. In healthcare management, I’m excited to share my knowledge in the field. During the time I was going to school, I was getting treatment for kidney failure, and after eight years of treatment, I got my kidney transplant, and I’m back in the job market.

Overview

12
12
years of professional experience

Work History

Event Manager

Orange Productions
01.2016 - 07.2017
  • Promoted services and expanded vendor network by attending and participating in industry events
  • Assessed event success and uncovered room for improvement through client feedback
  • Selected event materials which aligned with clients' requests and vision
  • Organized corporate events, including luncheons and dinners, conferences and special events
  • Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution

Floor Manager

Holberg & Shatto Group
02.2010 - 06.2015
  • Taught junior employees how to meet operational and sales goals with proactive strategies
  • Established effective employee schedules to meet expected customer demands
  • Organized and updated schedules to optimize coverage for expected customer demands
  • Implemented merchandising and promotional changes to enhance sales
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Assessed team member performance and developed improvement plans
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers

Floor Manager

Telco Concepts
02.2008 - 08.2010
  • Established ambitious goals for employees and departments to promote quality and productivity improvements
  • Taught junior employees how to meet operational and sales goals with proactive strategies
  • Assessed team member performance and developed improvement plans
  • Drove consistent sales by setting ambitious targets and directing attainment plans on team and individual levels
  • Established effective employee schedules to meet expected customer demands

Personal Care Assistant

RSI
02.2005 - 07.2008
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Monitored client health status, reporting changes to nursing staff promptly.
  • Provided emotional support and companionship, enhancing quality of life for clients.
  • Trained new staff on best practices in personal care and client interaction.
  • Implemented strategies to improve patient mobility and reduce fall risks.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.

Education

PhD - Healthcare Management Leadership

Colorado Technical University
Colorado Springs, CO
01.2025

Master of Science - Healthcare Management

Colorado Technical University
Colorado Springs, CO
01.2020

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
01.2019

Skills

  • Customer service
  • Point of sale systems
  • Employee development
  • Employee management
  • Leadership development
  • Building brand awareness
  • Reliable and dependable
  • Personnel training and development
  • Employee training
  • Positive outlook
  • MS Office proficient
  • Dedicated team player
  • Team leadership
  • Relationship selling
  • Time management
  • Proficient in MS Office

Cover Letter

  • To whom it may concern
  • I am writing to express my interest in a position within your healthcare faculty. With a PhD in Healthcare Management Leadership, extensive research on disparities in kidney transplants, and a personal journey through the healthcare system, I bring both academic rigor and lived experience to highlight the urgent need for equity in healthcare delivery. During the eight years I spent waiting for a kidney transplant, I stayed committed to advancing my education and advocating for systemic change. My dissertation focused on healthcare disparities in kidney transplants—a topic I approached both academically and personally. This experience shaped my leadership style: one built on resilience, empathy, and dedication to improving health systems. I would welcome the opportunity to share more about my background, both personal and professional. Thank you for considering my application.
  • Warm regards
  • Kyle Adkins, Kylegadkins1967@gmail.com | 218-310-9726

Timeline

Event Manager

Orange Productions
01.2016 - 07.2017

Floor Manager

Holberg & Shatto Group
02.2010 - 06.2015

Floor Manager

Telco Concepts
02.2008 - 08.2010

Personal Care Assistant

RSI
02.2005 - 07.2008

PhD - Healthcare Management Leadership

Colorado Technical University

Master of Science - Healthcare Management

Colorado Technical University

Bachelor of Science - Business Administration

Colorado Technical University

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