Kyle Allen
Bend
Summary
Dynamic customer service professional with a proven track record at Buy 2. Skilled in inventory management and employee training, I effectively enhanced operational efficiency while maintaining high standards of communication and critical thinking. Committed to delivering exceptional service and optimizing customer satisfaction.
Overview
5
5
years of professional experience
Work History
CSR
Buy 2
01.2025 - Current
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Processed orders efficiently through company's order management system.
- Resolved customer complaints by identifying issues and providing effective solutions.
- Maintained updated knowledge of product offerings to support customer needs.
- Assisted in training new employees on company procedures and systems.
- Accomplished multiple tasks within established timeframes.
- Processed cash transactions accurately and efficiently.
- Maintained organized cash drawers, ensuring balance at end of shifts.
Dasher
DoorDash
02.2024 - 01.2025
- Delivered food orders efficiently to ensure customer satisfaction and prompt service.
- Navigated diverse neighborhoods using GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding order status and delivery timing.
- Managed multiple deliveries simultaneously while maintaining attention to detail.
- Adapted quickly to changing circumstances such as traffic conditions or order adjustments.
- Ensured compliance with food safety standards during transportation of orders.
Stay At Home Parent
Self
01.2023 - 02.2024
Inventory Specialist
Sportsman's Warehouse
04.2021 - 07.2023
- Managed inventory levels using ERP systems to ensure stock accuracy and availability.
- Conducted regular audits to identify discrepancies and improve inventory control processes.
- Collaborated with procurement team to optimize ordering schedules and reduce excess stock.
- Trained new staff on inventory management procedures and best practices for efficiency.
- Coordinated with logistics teams to streamline shipping and receiving operations for timely deliveries.
Education
GED -
Sisters Web Academy
OnlineSkills
- Customer service
- Order processing
- Complaint resolution
- Product knowledge
- Cash handling
- Employee training
- Inventory management
- Food safety compliance
- Communication skills
- Time management
- Order fulfillment
- Critical thinking
Timeline
CSR
Buy 2
01.2025 - Current
Dasher
DoorDash
02.2024 - 01.2025
Stay At Home Parent
Self
01.2023 - 02.2024
Inventory Specialist
Sportsman's Warehouse
04.2021 - 07.2023
GED -
Sisters Web Academy