Kyle B Ploch
San Marcos,TX
Summary
Results-driven operations leader with 8+ years of experience in shipping, receiving, fabrication, and warehouse management. Skilled in staff supervision, recruiting, training, and KPI development. Known for improving workflow, reducing shrinkage, and strengthening compliance. Experienced Branch Operations Supervisor with a strong background in warehouse leadership, inventory control, and OSHA compliance. Proven ability to streamline operations, coach staff, and improve order fulfillment while reducing costs and supporting safe, efficient workflows.
Overview
10
10
years of professional experience
Work History
Branch Operations Supervisor
Lowe's Pro Supply
San Marcos, Texas
03.2022 - 06.2026
- Streamlined warehouse operations across shipping, receiving, paint, and fabrication departments, enhancing overall efficiency through effective leadership and management.
- Saved $50K annually by overhauling budgeting, analyzing expenses, and devising cost-effective solutions to optimize resource allocation.
- Tracked branch schedules, assessed staffing needs, and managed workflow across departments to ensure operational efficiency.
- Managed daily operations for pro supply customers and order fulfillment to ensure seamless service delivery.
- Upscaled inventory management by performing cycle counts and audits, implementing strategies to mitigate shrinkage and align with industry best practices.
- Implemented organized inventory control, receiving, and stocking processes, supporting efficient warehouse operations.
- Supported growth initiatives by training new and existing staff on updated processes, procedures, and equipment, accelerating onboarding and improving team performance.
- Trained 60+ associates on CSD/WMS applications and proper use of warehouse equipment, enhancing safety and operational proficiency.
- Reviewed route sheets and BOLs, liaised with vendors on drop-offs, and planned driver routes to consistently achieve same-day delivery targets.
- Utilized Kronos to manage timesheets, correct discrepancies, and ensure timely and accurate payment of associates, improving payroll accuracy.
- Processed promotions, payroll, and leave requests, increasing compliance with state and federal employment laws through effective policy enforcement.
- Enforced adherence to OSHA regulations and supervised HAZMAT area maintenance through daily safety reviews, reducing workplace incidents.
- Led recruitment and staffing efforts, conducting interviews, drug screens, and background checks to align candidate qualifications with experience requirements, contributing to reduced turnover.
- Advised senior management on any potential opportunities for improving operational efficiencies.
- Communicated policies, company directives, and objectives through staff meetings, designing KPIs to drive continuous improvement and accountability.
Fabrication Lead
Lowe's Pro Supply
San Marcos, Texas
12.2017 - 03.2022
- Streamlined workflow using time management, scheduling, and organizational skills, enhancing productivity in fabrication department.
- Supervised and coached 15+ fabrication staff, fostering teamwork and ensuring safety compliance through hands-on leadership.
- Spearheaded preventative maintenance, replacements, and repairs, performing daily safety audits and inspections to ensure optimal functionality of PPE and hand/power tools.
- Led fabrication work for Lowe's Pro Supply contractor orders and custom requests.
- Constructed tables, cabinets, order slots, and shelf slots for use in 4+ departments, achieving accurate measurements, cuts, and installations through strong attention to detail.
- Constructed window screens, drawer boxes, bypass doors, mini-blinds, cut mirrors, and customized countertops per customer's specification.
- Inspected finished pieces for fit, finish, and order accuracy.
- Planned routes to ensure minimal delay and liaised with cross-functional teams, raising customer satisfaction by 30% through timely pickups and deliveries.
- Processed cancellations and utilized CSR descriptions to correct work orders, preventing overcharging and reducing material wastage.
Warehouse Order Picker
Lowe's Pro Supply
San Marcos, TX
12.2016 - 12.2017
- Prepared orders for delivery by gathering products, correcting errors, and utilizing relevant software to log, update, and finalize orders, ensuring accuracy.
- Organized completed orders for efficient packing and loading. for packing, loading, and shipment dispatch.
- Operated pallet jacks and other warehouse equipment during daily order picking.
- Completed tasks at heights of 20 to 30 feet and loaded/unloaded materials up to 80 lbs, maintaining shipment integrity by applying best practices.
- Coached new hires on order pulling, damaged inventory logging, and return merchandise processing, improving training effectiveness.
- Assisted receiving teams with stock placement and order-ready inventory organization.
- Identified safety issues and reported to lead manager for prompt resolution, fostering a safer work environment.
- Demonstrated strong work ethic by collaborating with team and working independently to achieve operational goals and meet delivery targets.
Education
Associate of Arts - Liberal Arts
St. Philip's College
San Antonio, TX05-2016
Skills
- Advanced Microsoft Office Suit experience
- Forklift, Clamp, Narrow Aisle Picker, and Electric Jack training
- Tool operation
- Preventive Maintenance
- Warehouse Fabrication
- Warehouse Leadership
- Warehouse Operations
- Shipping and Receiving operations
- OSHA compliance
- Tableau
- WMS systems
- RF scanner
- Computer skills
- Inventory control
- Order fulfillment
- Inventory stocking and replenishment
- Cycle counting
- Loss prevention
- Attention to detail
- Staff coaching
- Team building
- Conflict resolution
- Problem solving
- Excellent written and verbal communication
- Customer relations
- Operational efficiency
- Kronos scheduling
- Staff scheduling
- Payroll management
- Worksite safety
Timeline
Branch Operations Supervisor
Lowe's Pro Supply
03.2022 - 06.2026
Fabrication Lead
Lowe's Pro Supply
12.2017 - 03.2022
Warehouse Order Picker
Lowe's Pro Supply
12.2016 - 12.2017
Associate of Arts - Liberal Arts
St. Philip's College