Kyle Banquer

• Developed municipality-facing resources and processes which enabled municipal participation in Bus Stop Enhancement Program (BSEP), a $20 million capital project intended to upgrade 14,000+ bus stops on rolling basis.
• Performed spatial analysis, mapmaking, and visualization via ArcGIS Pro.
• Analyzed bus service data on behalf of various grant applications, program needs, and data requests from general public.
• Created Enhancement Prioritization Criteria for BSEP, which visualizes ridership data and equity metrics in GIS to aid CTDOT staff in quantifying prioritization of bus stop enhancement.

Authored reports pertaining to Area Based Transport Assessment (ABTA) process, ensuring that sustainable transport is considered from earliest stages of the municipal planning process.

• Proposed and assessed active travel options and permeability opportunities for town of Arklow as part of ABTA process
• Produced baseline assessment reports on active travel and transport conditions in town of Portlaoise
• Analyzed permeability and baseline conditions for school expansion projects in Blackpool and Carrigtwohill
• Contributed to consultancy's bids on active travel planning contracts across Ireland.

• Provided customer service and administrative assistance to VISTA's 5,500 program participants and field managers via RightNow CRM, phone, and email.
• Analyzed VISTA member data and trends via Oracle Discoverer and Excel.
• Facilitated onboarding and relocation of 800+ VISTAs as part of Virtual Member Orientation (VMO) process.

• Performed year of volunteer service in Boston, Massachusetts as member of AmeriCorps VISTA Program: an initiative of the American government that fights systemic poverty through full-time volunteer service on behalf of local nonprofit organizations.
• Recruited, trained, and coordinated force of over 600 volunteers as member of volunteer management team.
• Facilitated bi-weekly volunteer information sessions and bi-monthly tutor trainings as part of volunteer onboarding process; onboarded over 200 new volunteers.
• Authored and administered volunteer surveys; implemented data-driven improvements based on responses.
• Streamlined volunteer onboarding communication procedures, resulting in 24% increase in volunteer activation in FY19.