Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Kyle Barkel

Woodstock,GA

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

16
16
years of professional experience

Work History

Manager

P3 Cost Analysts
11.2022 - 07.2024
  • Supervised 6 analysts within a dynamic consulting firm specializing in waste management cost reduction.
  • Prepared detailed annual savings reports and established pricing benchmarks using data analysis and contract evaluation.
  • Effectively communicated cost optimization initiatives to consultants, promoting alignment with customer deliverables.
  • Led end-to-end procurement processes, negotiating bids to achieve favorable contract terms.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Monitored individual and team performance metrics, identifying areas for improvement and implementing corrective actions as necessary.

Account Manager

Waste Management, Inc.
12.2014 - 09.2020
  • Served as trusted advisor for over 600 commercial customers generating $5M annually in Greater Denver.
  • Achieved monthly goals exceeding 150% in multiple quarters from 2014 to 2019, earning Emerald Circle Award.
  • Conducted weekly visits to more than 10 customers, delivering personalized recommendations to enhance service.
  • Built strong relationships with clients to increase satisfaction and promptly address their needs.
  • Maintained high client retention through exceptional customer service and proactive engagement.

Sales Manager

Waste Management, Inc.
02.2013 - 12.2014
  • Created and led a new sales department focused on retaining over 30,000 SMB customers in Texas and Oklahoma, generating $120M+ each year.
  • Hired and trained six Sales Coordinators to bolster support for over 30 field sales representatives.
  • Coached ten Inside Account Managers on consultative approaches to enhance retention and shareholder value.
  • Crafted and executed training materials and tools while establishing clear roles and performance standards.
  • Leveraged Salesforce for performance tracking, trend analysis, and effective coaching initiatives.

Account Manager

Waste Management, Inc.
01.2010 - 02.2013
  • Managed comprehensive customer experience initiatives for over 500 clients, creating strategies that yielded $6M annually.
  • Earned Emerald Circle Award recognition for consistently achieving over 150% in lost business allowance goals.
  • Utilized Salesforce to document customer interactions, significantly lowering churn by advocating for clients’ voices.
  • Led weekly meetings with 10+ customers to nurture relationships and improve overall satisfaction levels.
  • Worked cross-functionally to promptly address complex issues, maintaining focus on shared objectives.
  • Elevated client satisfaction through immediate response to needs and strong relationship management.
  • Retained high client loyalty by providing exemplary service and proactively meeting client expectations.
  • Served as the primary point of contact for all account-related matters, building trust with key decision makers.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Account Executive

Waste Management, Inc.
12.2008 - 01.2010
  • Exceeded monthly sales quota of $2,000 by prospecting and selling full suite of WM products through cold calling and networking.
  • Conducted site surveys and delivered impactful sales presentations to secure new clients.
  • Engaged in operational meetings to address product availability and inventory issues.
  • Collaborated with cross-functional teams to resolve driver and route challenges.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Exceeded quota targets regularly by maintaining a robust pipeline of opportunities, nurturing leads, and closing deals effectively.
  • Managed complex sales cycles involving multiple stakeholders while keeping all parties informed and engaged throughout the process.

Education

Bachelor of Business Administration -

Texas Tech University
Lubbock, TX

Skills

  • Bids & Proposals (RFP/RFQ)
  • Leading Sales Team
  • Contract Negotiation
  • Remote Work (13 years)
  • Microsoft Office Suite
  • Strategic Pricing
  • Sales Initiatives
  • Customer Relationship Management
  • Team Leadership
  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

P3 Cost Analysts
11.2022 - 07.2024

Account Manager

Waste Management, Inc.
12.2014 - 09.2020

Sales Manager

Waste Management, Inc.
02.2013 - 12.2014

Account Manager

Waste Management, Inc.
01.2010 - 02.2013

Account Executive

Waste Management, Inc.
12.2008 - 01.2010

Bachelor of Business Administration -

Texas Tech University

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