Kyle Bates
Vero Beach
Summary
HVAC-R professional with strong technical skills in diagnostics, repair, and maintenance. Known for effective team collaboration and consistently delivering high-quality results. Adaptable to changing needs and skilled in problem-solving, electrical systems, and refrigeration. Reliable and focused on ensuring optimal system performance and client satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HVAC Service Tech
Bates Air and Heat
05.2024 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
HVAC Service Technician
Nisair Air Conditioning
09.2023 - 05.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
HVAC Service Technician
Seacoast air conditioning
08.2022 - 09.2023
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Optimized energy efficiency in facilities with proper calibration and fine-tuning of HVAC-R systems.
- Developed custom solutions to address unique client needs or site constraints while meeting budgetary requirements.
HVAC Service Technician
Bates Air & Heat LLC
06.2022 - 08.2022
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
HVAC Service Technician
Barker Air Conditioning
03.2014 - 06.2022
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
Roofing Foreman
Altec roofing
08.2013 - 03.2014
- Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
- Assigned daily duties to each employee based upon individual strengths, effectively completing [Number]% of roofing jobs on time.
- Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
- Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
- Collaborated with general contractors, architects, and other trades to ensure seamless integration of roofing systems within overall building design.
- Achieved timely project completion by prioritizing tasks and effectively managing resources.
- Enhanced team productivity by implementing efficient work schedules and assigning tasks based on individual strengths.
- Maintained a safe working environment through strict adherence to safety protocols and regular toolbox talks.
- Increased customer trust with transparent documentation of work procedures, pricing breakdowns, and warranty information when needed.
US Marine
U.S. Marine Corps
12.2008 - 11.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor's degree - Computer Science
University of Phoenix-Online Campus
07.2013
High school diploma - undefined
Vero Beach High School
06.2008
Skills
- HVAC/R
- Field Service
- Service Technician Experience
- Blueprint Reading
- Mechanical Knowledge
- Computer Networking
- Computer Science
- Roofing
- Refrigeration
- Electrical Experience
- EPA certification
- Thermostat installation
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Ventilation systems
- Equipment installation
- Heating systems
- Cooling systems maintenance
- Sheet metal work
- Control wiring
- System installation
- Leak testing
- Sales proposals
- Refrigeration systems
- Duct cleaning
- System maintenance
- Client relationship development
- Chiller systems
- Ductwork fabrication
- Brazing techniques
- Equipment replacement
- Outside sales
- Load calculations
- Indoor air quality
Certification
- Driver's License
- EPA Certification
- HVAC Certification
Timeline
HVAC Service Tech
Bates Air and Heat
05.2024 - Current
HVAC Service Technician
Nisair Air Conditioning
09.2023 - 05.2024
HVAC Service Technician
Seacoast air conditioning
08.2022 - 09.2023
HVAC Service Technician
Bates Air & Heat LLC
06.2022 - 08.2022
HVAC Service Technician
Barker Air Conditioning
03.2014 - 06.2022
Roofing Foreman
Altec roofing
08.2013 - 03.2014
US Marine
U.S. Marine Corps
12.2008 - 11.2011
High school diploma - undefined
Vero Beach High School
Bachelor's degree - Computer Science
University of Phoenix-Online Campus
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