Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kyle Baum

Pacifica,USA

Summary

Dedicated professional with extensive experience at Aveanna Healthcare, excelling in communication and interpersonal skills. Proven ability to enhance customer satisfaction and resolve inquiries effectively. Recognized for fostering positive relationships and ensuring safety for special needs individuals, demonstrating strong multitasking and time management abilities in high-pressure environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Caregiver – Private Home

Aveanna Healthcare
Morgan Hill, USA
04.2024 - Current
  • Provided compassionate, reliable care and support to a special needs child, ensuring their safety and well-being.
  • Demonstrated patience and attention to detail, anticipating the child’s needs and ensuring comfort.
  • Fostered positive relationships with families through communication and dependable service.

Customer Service Assistant

G2 Secure Staff
San Francisco, USA
07.2024 - 02.2025
  • Facilitated seamless transitions for passengers with special needs, ensuring comfort and safety during airport experiences.
  • Promoted positive, stress-free travel through clear communication with passengers.
  • Coordinated effectively with airport staff to enhance service delivery for special needs travelers.

Airport Operations Crew

JetBlue Airways
San Francisco, USA
07.2023 - 01.2024
  • Assisted passengers in a friendly and professional manner, ensuring smooth check-in, boarding, and flight departures.
  • Resolved customer inquiries and concerns regarding baggage, contributing to an overall positive experience.
  • Worked collaboratively with team members to maintain an efficient, customer-focused environment.

Wheelchair Agent

G2 Secure Staff
San Francisco, USA
01.2023 - 07.2023

Education

High School Degree -

California Virtual Academy
San Mateo, CA
01.2022

Skills

  • Communication skills
  • Interpersonal abilities
  • Customer satisfaction
  • High-pressure management
  • Positive demeanor
  • Multitasking proficiency
  • Time management
  • Team collaboration
  • Customer inquiry handling
  • Concern resolution
  • Professional conduct

Certification

CPR & First Aid Certified

Timeline

Customer Service Assistant

G2 Secure Staff
07.2024 - 02.2025

Caregiver – Private Home

Aveanna Healthcare
04.2024 - Current

Airport Operations Crew

JetBlue Airways
07.2023 - 01.2024

Wheelchair Agent

G2 Secure Staff
01.2023 - 07.2023

High School Degree -

California Virtual Academy

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