Kyle Beer
Coeur D'Alene,ID
Summary
Experienced and results-driven professional with a diverse skill set spanning sales, customer service, marketing, aftermarket part's installation, automotive parts,repair/service, events and trade shows. Adept at cultivating strong client relationships, driving sales growth. Proven ability to thrive in fast-paced environments while consistently exceeding targets and delivering exceptional customer experiences. Extensive knowledge with jeep,truck,side by side, hotrod, boating, motorcycle parts and accessories manufactures and market. Seeking to leverage expertise and passion for delivering results in a dynamic organization focused on innovation and excellence.
Overview
13
13
years of professional experience
Work History
Territory Manager
PRP Seats
11.2019 - Current
- Managed over 500 accounts within West Coast/PNW/Midwest territory.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Attended trade shows and industry events to promote company products and services.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Helped train new hires.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Worked closely with other departments to make sure customer satisfaction was met
- Maintained great relationships with fellow employees to create a safe, fun, and productive work environment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Adapted quickly with all internal/system changes to ensure operations moved along smoothly
- Spent weekends/free time meeting with dealers and business partners to grow and maintain strong relationships
Sales Associate
Harley Davidson
09.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- They hired me for sales, However I was moved around to fill in where they needed and ended up doing the opposite of what I was hired on for.
Automotive Parts Salesperson
Off Road Wearhouse
01.2018 - 09.2019
- Initiated strategic partnerships with local car clubs and enthusiast groups to establish mutually beneficial collaborations that drove increased foot traffic into the store.
- Collaborated with service department technicians to ensure accurate identification and procurement of necessary parts for repair jobs, reducing delays and enhancing customer satisfaction.
- Utilized advanced inventory tracking software to monitor sales trends and anticipate future demand fluctuations, aiding in proactive stock management decisions.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Planned and executed full aftermarket builds for jeeps and trucks
- Oversaw various build projects from conceptualization to completion
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Delivered on exceptional level of service to each customer by listening to concerns and answering questions
- Presented sales quotes, collected payment, File warranty claims, cut purchase orders and provided financing options
- Described automotive issues and systems to customers to help them understand there vehicle problems and possibility's for modifications.
Automotive Parts Specialist
4 Wheel Parts
01.2014 - 08.2018
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Issued parts to technicians to complete customers' repairs.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Improved customer satisfaction by providing accurate repair estimates and timely completion of work.
- Monitored technician performance metrics to identify areas for improvement or commendation within the team environment.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Went to every trade show due to advanced sales skills
- Was part of 4 Wheel Parts "Million dollar club" there were twelve of us company wide that did one million dollars or higher in Revenue out of the entire company (60 stores)
- Had to travel to other stores out of state for weeks at a time to train sales teams.
- Corporate would fly me to other locations in sate and out of state to do grand openings and store events to sell product and services. ( I would typically do 60-80k in sales over two days where most 4wp sales reps would do 8-12k at the same event)
- Maintained strong relationships with technicians in the back and would go install parts during slow times to stay busy and help the shop run as smoothly as possible.
- Helped coordinate local events and sale days at individual events ( worked with manufactures and local companies inside and outside of industry)
Parts Associate
AutoZone
10.2013 - 01.2014
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Boosted sales revenues by organizing promotional events and offering targeted discounts on select merchandise during peak seasons.
- Efficiently resolved customer disputes or complaints regarding incorrect orders or returns, fostering goodwill between the business and its clientele.
- Very quickly became top sales person at location and got the attention of a local 4 wheel parts manager that would come into the store often. He offered me a job and I took it.
Service Writer and Lube Tech
Canyon Lake Auto And Bradley Auto
05.2011 - 08.2013
- Improved customer satisfaction by providing timely and accurate service estimates.
- Assisted in inventory management, helping maintain appropriate stock levels for parts department.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Went to local events to promote business.
- My family owned both of these shops and I grew up working here.
- My love of hot rods, boats,motorcycles, off road vehicles was born here.
Education
High School Diploma -
Great Oak Highschool / River Springs Charter
Temecula, CANo Degree - SXS Parts And Accessories
4 Wheel Parts
Temecula, CANo Degree - Aftermarket Parts And Brands
4 Wheel Parts
Temecula, CANo Degree - Manufacture Parts And Compatibility
4 Wheel Parts
No Degree - Selling Skills And Sales Operations
4 Wheel Parts
Temecula, CASkills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Goals and performance
- Sales expertise
- Consultative Sales
- Sales Leadership
- Brand Promotion
- Technical understanding
- Decision-Making
- Sales Targeting
- Goal Setting
Hobbies: Fishing, Hunting, Motorcycles, Boating, Hiking, Offroad, Archery, Shooting, Fabrication
I spend all my free time away from work doing the following hobbies above, I build custom harley davidson motorcycles and various other bikes. I have built and am currently building another bass boat. I have had jeeps and hotrod's and still work on them to this day (me and my brother build a jeep crawler). My main off road vehicle is a Chevy silverado pre-runner. I have a JDM Car that I tinker with when I get bored. I love anything with Motors and anything that involve the outdoors. I have my seasons all planned out a year in advance (hunting,fishing) Most of my hunts are multi-day backpack hunts which require intense hiking and maintaining great physical shape. I build compound bows and various firearms that I use for hunting and recreation. I love fab work and building/creating parts to customize vehicles and motorcycles. I paint all of my own motorcycles. I make and mold lures that I use for fishing. I also enjoy exercise and I try to get to the gym every day after work. My last hobby is cooking, I get fresh produce and meats multiple times a week and cook. We mainly use meats that I harvest myself when the season is good.
Timeline
Territory Manager
PRP Seats
11.2019 - Current
Sales Associate
Harley Davidson
09.2019 - 11.2019
Automotive Parts Salesperson
Off Road Wearhouse
01.2018 - 09.2019
Automotive Parts Specialist
4 Wheel Parts
01.2014 - 08.2018
Parts Associate
AutoZone
10.2013 - 01.2014
Service Writer and Lube Tech
Canyon Lake Auto And Bradley Auto
05.2011 - 08.2013
High School Diploma -
Great Oak Highschool / River Springs Charter
No Degree - SXS Parts And Accessories
4 Wheel Parts
No Degree - Aftermarket Parts And Brands
4 Wheel Parts
No Degree - Manufacture Parts And Compatibility
4 Wheel Parts
No Degree - Selling Skills And Sales Operations
4 Wheel Parts
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