Kyle Berger
Glendale,AZ
Summary
Relationship focused and organized professional with experiences throughout the service industry, coaching, and machine operation. Proven ability to enhance customer satisfaction through effective communication and teamwork. Strategic coaching styles that enhances athletes abilities to achieve new skills and maintain a strong mindset. Skilled in machinery operation and cash handling, with a strong commitment to safety and a friendly demeanor that creates a welcoming environment.
Overview
6
6
years of professional experience
Work History
Server, Bartender, Shift Manager
XOLO Mexican Grill and Cantina
Phoenix, AZ
05.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained and mentored staff to enhance team performance and customer service standards.
- Conducted performance evaluations, providing constructive feedback to support employee development.
Mens Volleyball Coach
Momentum Volleyball Club
Glendale, AZ
08.2023 - 01.2025
- Developed and implemented training programs to enhance player skills and teamwork.
- Analyzed game performance to identify areas for improvement and strategic adjustments.
- Evaluated player progress through regular assessments, adapting practices accordingly.
- Communicated effectively with players and parents to build strong team relationships.
- Organized practices in different ways that targeted weaknesses in a safe playing environment.
Barista
Lola Coffee
Glendale, AZ
12.2022 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Service Coordinator
Discount Tire
Phoenix, AZ
08.2020 - 08.2021
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Managed bays and controlled when cars came in and out of them. Communicated with technicians on what needed to be done on the vehicles within the bays. Did so with thorough and precise information resulting in a safe, timely fashioned work environment.
Education
Bachelor of Science - Secondary Education
Arizona Christian University
Phoenix, AZ05-2026
Skills
- Friendly and outgoing
- Team Player
- Customer Service
- Cash Handling
- Opening and closing duties
- Team Leadership
- Safety Procedures
- Technical knowledge
- Machinery Operation
- Problem-solving
Timeline
Server, Bartender, Shift Manager
XOLO Mexican Grill and Cantina
05.2025 - Current
Mens Volleyball Coach
Momentum Volleyball Club
08.2023 - 01.2025
Barista
Lola Coffee
12.2022 - 12.2023
Service Coordinator
Discount Tire
08.2020 - 08.2021
Bachelor of Science - Secondary Education
Arizona Christian University