Kyle Birchmeier
Waterford,MI
Summary
Demonstrates efficient and effective leadership Proficient decision making and problem solving skills Exponential communications skills with employees, supervisor, and general public.
Overview
15
15
years of professional experience
Work History
Valet Manager
Great Oaks Country Club
04.2021 - Current
- Trained new team members in proper valet procedures, ensuring consistent high-quality service.
- Maintained a clean and organized parking area to ensure quick and easy access to vehicles.
- Collaborated with other managers on-site to ensure seamless integration between valet services and venue operations.
Snow plow operator
Gresham’s Seasonal Services
06.2015 - 01.2022
- Followed standard operating procedures and safety precautions
- Completed necessary paperwork successfully documenting work completed for each account
- Efficiently removed snow and ice from streets, vehicle parking areas, driveways, and walkways, as instructed
Store Manager
Little Caesars Pizza
02.2021 - 04.2021
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
- Managed the daily restaurant operations including supervising a team of employees, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
Golf Operations Assistant Manager
Great Oaks Country Club
03.2014 - 04.2021
- Can efficiently work under pressure in high volumes times,
- Boosted customer satisfaction by addressing concerns promptly and professionally, fostering positive relationships with club members and guests.
- Assisted in planning and executing special events including member-guest outings, charity fundraisers, and seasonal gatherings contributing to a vibrant social atmosphere within the club community.
Shift Supervisor
Little Caesars Pizza
12.2016 - 02.2020
- Trained staff on customer service best practices for improved interactions.
- Conducted regular inventory checks to maintain stock levels.
- Trained new employees and delegated daily tasks and responsibilities.
Golf Caddy
Great Oaks Country Club
03.2010 - 03.2014
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
Education
High School Diploma -
Rochester High School
Rochester, MI06.2016
Skills
- Basic maintenance
- Parking management
- Incident reporting
- Operational procedures
- Employee scheduling
- Tasks delegation
Timeline
Valet Manager
Great Oaks Country Club
04.2021 - Current
Store Manager
Little Caesars Pizza
02.2021 - 04.2021
Shift Supervisor
Little Caesars Pizza
12.2016 - 02.2020
Snow plow operator
Gresham’s Seasonal Services
06.2015 - 01.2022
Golf Operations Assistant Manager
Great Oaks Country Club
03.2014 - 04.2021
Golf Caddy
Great Oaks Country Club
03.2010 - 03.2014
High School Diploma -
Rochester High School
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