Kyle Black
Newburgh,IN
Summary
Proven Account Manager with a track record of enhancing client satisfaction and retention at Baker Hughes. Leveraged expertise in Business Development and Client Relationship Management to boost revenue and penetrate new markets. Achieved significant sales growth by fostering strong client partnerships and executing strategic sales initiatives.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Strong communication and interpersonal skills for providing superior customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Account Manager
Baker Hughes
09.2019 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Identified key entry points to enhance market penetration and maximize returns.
- Developed and implemented strategies to increase client retention.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Educated clients on new products or services to increase customer engagement with brand.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Account Manager
Nalco
06.2012 - 06.2019
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Identified key entry points to enhance market penetration and maximize returns.
- Educated clients on new products or services to increase customer engagement with brand.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met existing customers to review current services and expand sales opportunities.
Education
High School Diploma -
Castle High School
Newburgh, IN05.2000
Skills
- Advertising
- Trend forecasting
- Lead Generation
- Schedule Management
- Sales Analysis
- Territory Management
- Business Development
- Sales Development
- Client Relationship Management
- Revenue Generation
- Customer Service
- Client meetings
- National accounts
Timeline
Account Manager
Baker Hughes
09.2019 - Current
Account Manager
Nalco
06.2012 - 06.2019
High School Diploma -
Castle High School
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