Kyle Bock

• Traveled to customer locations, diagnosed mechanical issues, and serviced forklifts on site.
• Inspected, evaluated and calibrated electrical, hydraulic and mechanical systems and components.
• Wrote and revised maintenance procedures.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Liaised with internal departments to optimize productivity and efficiency.
• Worked with diverse types of weather and ground conditions.
• Tested systems, noting issues and completing preventive maintenance.

• Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
• Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
• Changed oils, inspected brakes and replaced filters to perform preventive maintenance services on heavy equipment.
• Repaired machinery and equipment according to manufacturer specifications.
• Performed welding and soldering to repair damaged components on mobile heavy equipment.
• Maintained meticulous records of all repair work that was made to machines and equipment.
• Analyzed malfunctioning equipment and determined type of repairs and parts required.
• Collaborated with team of technicians to complete projects and meet deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Successfully operated material handling equipment.
• Read and interpreted technical manuals for troubleshooting and repair purposes.
• Strengthened communication skills through regular interactions with customers and others.

Performed similar responsibilities and tasks as most recent job history.

• Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
• Followed shop foreman's instructions with a strong focus on safety and efficiency.
• Kept shop clean, organized and stocked with supplies.

• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Developed and implemented strategies to maximize customer satisfaction.
• Established positive and effective communication among customers, warehouse employees, drivers, and sales representatives, reducing miscommunications, and missed deadlines.
• Developed and maintained relationships with external vendors and suppliers.
• Identified and resolved unauthorized, unsafe, or ineffective practices. Stayed compliant with OSHA and health department regulations. Responsible for maintaining warehouse fire code.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Responsible for all logistics including coordination of in coming and out going freight.
• Delegated all warehouse and vehicle maintenance and necessary upkeep.
• Capable of general operation roles at the employee level including delivery driver, warehouse order picker, shipping/receiving, and customer service/sales.